Job Description: Order Processor Location: Watford, Hertfordshire Job Type: Full time – Permanent Job Overview: We are seeking an experienced Order Processor to join a busy and growing team within the fenestration industry. This is a full-time, permanent role offering the opportunity to build a long-term career in a supportive and professional environment. The ideal candidate will have previous experience producing quotations for trade, residential, or commercial projects using bills of quantities and technical drawings. Experience with pricing software such as Logikal is highly desirable; however, training can be provided. Roles and Responsibilities

• Prepare accurate estimates and process orders for aluminium windows, doors, and bi-folding systems

• Analyse enquiries, identify customer requirements, and ensure quotations match specifications • Liaise with estimators to resolve queries and discrepancies • Implement customer modifications prior to production scheduling • Confirm orders with customers, ensuring all missing information is clarified and updated • Process jobs in line with agreed timelines, following customer sign-off • Assign appropriate lead times based on order specifications (quantity, colour, system) • Handle customer queries regarding amendments and provide timely resolutions • Review new jobs daily from estimators and input data into job tracking systems • Check quotations against original enquiries and processed details before issuing order

confirmations • Forward confirmed orders to purchasing and fabrication teams • Export profiles, accessories, glass and panel sizes, and CNC files for manufacturing

Skills and Experience

• Strong attention to detail with a focus on accuracy • Ability to prioritise, organise, and manage multiple tasks simultaneously • Excellent communication skills, both written and verbal • Confident working to deadlines in a fast-paced environment • IT literate with experience using industry-specific software (Logikal desirable) • Must be eligible to work in the UK and available for on-site work