Job Title: Head of Retail Sales Department

Location: Walthamstow, London

Job Type: Full-Time, Permanent

 

 

About the Role

We are seeking an ambitious and commercially minded Head of Retail Sales Department to lead the

launch of our new warehouse and showroom. This role is perfect for someone who thrives on building

customer relationships, developing sales opportunities, and taking ownership of the retail growth strategy.

The successful candidate will manage the entire retail sales journey — from generating leads and meeting

clients in the showroom, to surveying properties, identifying new opportunities (such as retail

concessions), and overseeing installations. While hands-on fitting is not required, a background in

surveying or related fields would be highly advantageous.

 

Key Responsibilities

• Drive retail sales growth by generating and managing leads

• Build and maintain a strong sales pipeline through proactive business development

• Meet prospective customers in the showroom and provide expert product guidance

• Carry out property surveys to assess requirements and prepare accurate proposals

• Explore and establish new opportunities, including potential retail concessions

• Oversee installation projects to ensure high standards of delivery and customer satisfaction

• Report on sales performance, pipeline activity, and business development opportunities

 

Candidate Requirements

• Proven experience in sales, retail management, or surveying (preferably within windows, glazing,

or home improvement industries)

• Strong customer-facing skills with the ability to build trust and rapport

• Commercially driven with a proactive approach to business development

• Knowledge of surveying processes and ability to oversee installations

• Excellent organisational and communication skills

• Full UK driving licence

 

What’s on Offer

• Competitive salary plus commission structure

• Opportunity to lead and shape a brand-new retail sales department

• Career progression within a growing business