Managing Surveyor & Technical Operations Manager

Location: Margat, Kent

Salary: Negotiable depending on experience

Employment Status: PAYE or Self-Employed considered

Overview

We are seeking an experienced Managing Surveyor & Technical Operations Manager to join a well-established and

growing fenestration business specialising in windows, doors, conservatories and associated home improvement

products.

This is a unique hybrid role combining technical surveying, operational management and installation support. The

successful candidate will play a key role in ensuring projects are accurately surveyed, technically prepared and delivered

efficiently from order through to installation completion.

Acting as the link between Sales, Surveying, Procurement, Installation and Aftersales teams, you will help drive quality,

accountability and operational efficiency across the business.

The Opportunity

This is an excellent opportunity for an experienced fenestration professional looking to take on a varied and influential

role that combines technical expertise with operational leadership. The position offers the chance to help shape

processes, improve performance and play a key role in the continued growth and success of the business.

Key Responsibilities

Surveying & Technical Management

• Conduct and oversee technical surveys on domestic and commercial projects.

• Review and audit survey accuracy and quality.

• Verify specifications, measurements and installation requirements.

• Identify and resolve technical risks prior to installation.

• Ensure survey information is complete, accurate and installation-ready.

• Support the ongoing development of surveying standards and best practices.

Installation Readiness & Operational Support

• Ensure projects are fully prepared before installation commences.

• Review access requirements and installation methodologies.

• Support installation planning and resource coordination.

• Identify and resolve potential project issues before they impact delivery.

• Improve communication and coordination between departments.

Technical Leadership

• Provide technical guidance and support to surveyors, installers and office teams.

• Assist with installer training and development.

• Resolve technical queries and on-site challenges.

• Support quality control initiatives and reduce remedial works.

Continuous Improvement

• Help develop and improve operational systems and workflows.

• Support KPI reporting and performance monitoring.

• Drive improvements in communication, efficiency and project delivery.

• Assist with the implementation and ongoing development of operational software systems.

Skills & Experience

Essential

• Strong background within the fenestration industry.

• Experience surveying windows, doors and conservatories.

• Excellent understanding of installation methods and best practices.

• Experience supporting installation teams and project delivery.

• Ability to interpret technical drawings and specifications. Strong organisational, communication and

problem-solving skills.

• Full UK Driving Licence.

Desirable

• Previous experience as an Installation Manager, Technical Manager or Project Manager.

• Commercial glazing or architectural aluminium experience.

• Quality management and process improvement experience.

• Experience implementing operational systems and procedures.

• Knowledge of AdminBase or similar industry software.

Personal Attributes

• Strong attention to detail.

• Practical and solutions-focused approach.

• Highly organised and methodical.

• Able to build credibility with installation teams and colleagues.

• Commercially aware and customer focused.

• Collaborative team player with excellent communication skills.

• Takes ownership, responsibility and accountability for results.

Site Manager

Location: Welling, Kent

Hours: Monday to Friday, 8:00am – 5:00pm

The Role

Our client is a well-established construction company currently delivering a mixed-use development comprising

residential apartments and commercial units in Welling. With a strong pipeline of current and future projects, they

offer long-term job security and excellent opportunities for career progression within a professional and supportive

environment.

They are seeking an experienced Site Manager to take full responsibility for the day-to-day management of the site,

ensuring works are delivered safely, on programme, within budget, and to the highest quality standards.

Key Responsibilities

• Manage all day-to-day site activities from construction through to completion.

• Ensure compliance with all health, safety, environmental, and quality standards.

• Lead and supervise site teams, subcontractors, and suppliers.

• Monitor progress against programme and budget targets.

• Coordinate labour, materials, plant, and equipment requirements.

• Carry out regular site inspections and resolve technical or workmanship issues.

• Ensure work is completed in accordance with drawings, specifications, and regulations.

• Maintain accurate site records, reports, permits, and daily diaries.

• Manage snagging and defect rectification through to completion.

• Attend site meetings and liaise with clients, consultants, and senior management.

• Assist with project handover and close-out documentation.

Requirements

• Proven experience as a Site Manager on residential, commercial, or mixed-use developments.

• Strong understanding of construction processes, facades and façade remediation projects and health &

safety legislation.

• Experience managing subcontractors, site programmes, and material procurement.

• SMSTS qualification (essential).

• CSCS Card (essential).

• First Aid at Work certification.

• Full UK Driving Licence and own transport.

• Strong communication, leadership, and problem-solving skills.

What's on Offer

• Long-term career prospects with an established and growing business.

• Competitive salary and package dependent on experience.

Overview:

We are seeking an enthusiastic individual to join our client’s team as a Deputy Office Manager. This is a varied and fast-

paced role that will involve supporting the Manager with day-to-day operations of the business, ensuring all

administrative processes run smoothly and efficiently. The successful candidate will play a key role in maintaining high

standards of organisation, communication, and customer service across the company.

Key Responsibilities:

Carrying out a wide range of administrative duties including filing, scanning, data entry, and document management

Answering incoming telephone calls, taking messages, and directing enquiries to the appropriate team members

Managing incoming and outgoing emails in a professional and timely manner

Preparing and formatting documents, reports, spreadsheets, and correspondence

Maintaining and updating internal databases and systems with accurate information

Assisting with order processing, invoicing, and general office administration tasks

Supporting management and colleagues with ad hoc administrative duties as required

Ensuring all records are kept up to date and comply with company procedures

Liaising with customers, suppliers, and external contacts in a professional manner

Helping to improve administrative processes and suggesting efficiencies where appropriate

Requirements:

Good IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and general computer systems.

Strong organisational skills with the ability to prioritise workload effectively

High level of accuracy and attention to detail

Excellent verbal and written communication skills

A positive, enthusiastic, and proactive attitude

Ability to work both independently and as part of a team

Reliable and punctual with a strong work ethic

Must have own transport and a full, valid driving licence due to location or occasional travel requirements

Personal Attributes:

Friendly and approachable with a professional manner

Able to remain calm under pressure and meet deadlines

Flexible and willing to take on a variety of tasks

Strong problem-solving skills and initiative

What We Offer:

A supportive and friendly working environment

Opportunities for training and development

Stable, full-time working hours (Monday to Friday, 8am - 5pm -no weekends)

The chance to be part of a growing and dynamic team

Job Title: Conservatory Sales Consultant

Location: Cheltenham, Gloucestershire

Job Overview

We are looking for an experienced and highly motivated Conservatory Sales Consultant to join our

growing team. This is an opportunity for a self-driven sales professional with a proven track record in

conservatory sales or a closely related home improvement sector.

The successful candidate will be responsible for generating their own leads, managing their own

appointments, developing their own sales pipeline, and converting opportunities into sales. You will have

the freedom to manage your own workload while representing a premium conservatory product offering

to homeowners throughout the region.

Key Responsibilities

• Generate and develop your own leads through networking, referrals, prospecting, and local

business development activities.

• Arrange and manage your own customer appointments.

• Conduct in-home consultations with prospective customers.

• Understand customer requirements and recommend suitable conservatory solutions.

• Prepare and present quotations and proposals.

• Manage your own sales pipeline from initial enquiry through to contract completion.

• Build and maintain strong customer relationships.

• Follow up all opportunities to maximise conversion rates.

• Achieve agreed sales targets and revenue objectives.

• Maintain accurate records of customer interactions, quotations, and sales activity.

• Work closely with design, surveying, and installation teams to ensure a smooth customer journey.

Essential Requirements

• Proven track record of selling conservatories or within a similar home improvement industry.

• Demonstrable history of achieving and exceeding sales targets.

• Ability to generate your own leads and business opportunities.

• Experience managing your own appointments and sales pipeline.

• Strong closing and negotiation skills.

• Excellent communication and presentation abilities.

• Self-motivated and capable of working independently.

• Full UK Driving Licence.

• Own vehicle required.

Desirable Experience

• Background in conservatories, orangeries, glazing, windows and doors, extensions, roofing, or

other high-value home improvement products.

• Experience conducting home consultations and site visits.

• Knowledge of conservatory design and construction principles.

Personal Attributes

• Professional and customer-focused.

• Entrepreneurial mindset with a proactive approach to sales.

• Strong relationship-building skills.

• Results-driven and target-oriented.

• Organised and capable of managing multiple opportunities simultaneously.

Job Title: Conservatory Designer / Surveyor

Location: Cheltenham, Gloucestershire

Job Overview

We are seeking an experienced Conservatory Designer / Surveyor to join our team in Cheltenham. This is

a key role responsible for surveying residential properties, producing accurate technical designs, and

supporting the successful delivery of bespoke conservatory projects.

The ideal candidate will have proven experience surveying conservatories and designing conservatory

structures using CAD or similar design software. You will possess excellent technical knowledge, strong

attention to detail, and the ability to transform customer requirements into practical, buildable designs.

Key Responsibilities

• Conduct detailed site surveys for conservatory projects at residential properties.

• Accurately measure and assess existing structures, levels, drainage, and site conditions.

• Produce technical drawings and designs using CAD or other relevant design software.

• Design conservatories that meet customer requirements while ensuring structural feasibility and

compliance with relevant regulations.

• Prepare survey reports, technical specifications, and installation documentation.

• Liaise with customers, installation teams, and suppliers to ensure project accuracy.

• Identify and resolve potential design or installation issues before work commences.

• Ensure all designs are compliant with current building regulations and industry standards.

• Provide technical support throughout the project lifecycle.

Essential Requirements

• Proven experience surveying conservatories.

• Previous experience designing conservatories and glazed extensions.

• Proficient in CAD software or equivalent design packages.

• Strong understanding of conservatory construction methods and roofing systems.

• Ability to interpret and produce technical drawings.

• Excellent attention to detail and accuracy.

• Strong organisational and problem-solving skills.

• Full UK Driving Licence.

• Ability to manage multiple projects and deadlines effectively.

Desirable Skills

• Knowledge of building regulations relating to conservatories and home improvements.

• Experience working with uPVC, aluminium, and timber conservatory systems.

• Experience producing working drawings for manufacturing and installation teams.

• Understanding of structural requirements and foundation considerations.

Personal Attributes

• Professional and customer-focused.

• Strong communication skills.

• Self-motivated and organised.

• Methodical approach to surveying and design.

• Commitment to delivering high-quality work.

Job Title: Experienced Conservatory Fitter

Location: Cheltenham, Gloucestershire

Job Overview

We are looking for an experienced Conservatory Fitter to join our installation team. The successful

candidate will be responsible for the installation of conservatories from base completion through to final

fit, ensuring all work is carried out to the highest standards of quality, safety, and customer satisfaction.

This is a hands-on role requiring previous conservatory fitting experience and the ability to work

independently while maintaining excellent attention to detail.

Key Responsibilities

• Install conservatories to a high standard, including frames, glazing, roofing systems, and finishing

components.

• Read and work from technical drawings and installation specifications.

• Ensure all installations are completed safely and in accordance with current building regulations.

• Carry out on-site adjustments and problem-solving as required.

• Maintain a clean, safe, and organised work area.

• Communicate professionally with customers throughout the installation process.

• Complete installations within agreed timescales while maintaining quality workmanship.

• Conduct final inspections to ensure installations meet company and customer expectations.

Essential Requirements

• Proven conservatory fitting experience is essential.

• Strong understanding of conservatory structures and roofing systems.

• Ability to read technical drawings and measurements accurately.

• Excellent practical and problem-solving skills.

• High standard of workmanship and attention to detail.

• Ability to work independently and as part of a team.

• Full UK Driving Licence.

• Own tools preferred.

Personal Attributes

• Reliable and hardworking.

• Professional and customer-focused.

• Strong work ethic and positive attitude.

• Pride in delivering high-quality installations.

• Able to work efficiently while maintaining excellent standards.

Job Title: Building Façade Surveyor

Location: Worcester, Gloucester, Cheltenham and surrounding areas

Overview

We are seeking an experienced Building Façade Surveyor to join our growing technical team. The successful

candidate will be responsible for surveying, inspecting, assessing and reporting on a wide range of building

envelope and façade systems across commercial, residential, education, healthcare and public sector projects.

This role is ideal for an individual with strong technical knowledge of architectural glazing, curtain walling,

cladding systems, aluminium windows and doors, façade maintenance, defect diagnosis and remedial solutions.

The position will involve site inspections, condition surveys, technical reporting, client liaison and supporting

refurbishment, maintenance and compliance projects throughout the Midlands and South West regions.

Key Responsibilities

• Carry out detailed façade and glazing condition surveys.

• Inspect curtain walling, rainscreen cladding, aluminium window systems, doors and associated façade

elements.

• Identify defects, water ingress issues, structural concerns, installation failures and maintenance

requirements.

• Produce comprehensive survey reports with photographic evidence and recommendations.

• Assess existing building envelope systems and provide practical remedial solutions.

• Conduct planned preventative maintenance inspections.

• Support façade refurbishment and replacement projects from survey through to completion.

• Undertake high-level inspections using MEWPs, rope access contractors or specialist access systems

where required.

• Review technical drawings, specifications and as-built documentation.

• Assist with façade compliance assessments and building safety requirements.

• Liaise with clients, contractors, facilities managers, architects and project teams.

• Support project delivery through technical advice and site monitoring.

• Maintain accurate records, reports and survey documentation.

• Ensure all activities are carried out in accordance with health and safety legislation and company

procedures.

Technical Knowledge Required

Applicants should possess knowledge and experience in:

• Curtain walling systems

• Stick and unitised façade systems

• Architectural glazing

• Aluminium windows and doors

• Cladding and rainscreen systems

• Structural glazing

• Building envelope systems

• Façade maintenance and aftercare

• Defect diagnosis and root cause analysis

• Water penetration investigations

• Thermal performance assessments

• Building regulations and façade compliance requirements

• Surveying and inspection methodologies

• Technical report writing

Essential Requirements

• Minimum 3 years' experience in façade surveying, glazing surveying, façade engineering or building

envelope inspection.

• Strong understanding of glazing and façade construction methods.

• Experience producing professional survey and condition reports.

• Ability to interpret construction drawings and specifications.

• Excellent communication and client-facing skills.

• Strong organisational and problem-solving abilities.

• Full UK driving licence.

• Proficient in Microsoft Office and digital reporting systems.

Job Title: Order Processor / Administrator

Location: Surrey

Salary: Competitive, depending on experience

We are currently seeking an experienced Order Processor / Administrator to join a busy and growing home improvement

business specialising in windows, doors, conservatories and associated products.

This is a varied office-based role that would suit someone with strong administration skills, excellent attention to detail and

previous experience within the fenestration, construction or home improvement sectors.

Key Responsibilities

• Processing customer orders accurately and efficiently using the company's CRM system.

• Managing and updating customer records and order information.

• Handling customer enquiries via telephone and email.

• Providing support to installation teams and responding to fitter queries.

• Liaising with internal departments to ensure smooth order progression.

• Producing and distributing reports as required.

• Monitoring order status and updating customers on progress.

• Answering incoming calls and directing them to the appropriate department.

• Assisting with scheduling and general office administration duties.

• Maintaining accurate records and documentation.

• Supporting management with ad hoc administrative tasks.

Requirements

• Previous administration and order processing experience.

• Strong IT skills and confidence using CRM systems.

• Excellent communication skills, both written and verbal.

• Highly organised with strong attention to detail.

• Ability to prioritise workloads in a fast-paced environment.

• Professional and customer-focused approach.

• Experience within the window, door, glazing or home improvement sector would be highly advantageous.

The Ideal Candidate

• Experience using AdminBase, Business Micros or similar industry software would be beneficial.

• Comfortable dealing with customers, surveyors, fitters and suppliers.

• Proactive and able to work independently.

• Positive attitude and strong team player.

This is an excellent opportunity to join a well-established business offering long-term stability and a friendly working

environment.

Job title alternatives for advertising:

• Order Processor

• Sales Administrator

• Contracts Administrator

• Installation Administrator

• Customer Service & Order Processor

• Fenestration Administrator

• Operations Administrator

• Order Processing Coordinator