Job Title: Production Manager

Location: Stoke-on-Trent

Overview

We are seeking an experienced Production Manager to oversee the day-to-day operations of a busy manufacturing

facility specialising in windows, doors and associated glazing products. This is a hands-on leadership role

responsible for ensuring production targets are achieved safely, efficiently and to the highest quality standards

while driving continuous improvement across all areas of the operation.

The successful candidate will lead production teams, manage resources effectively, maintain quality and health and

safety standards, and work closely with internal departments to ensure customer requirements and delivery

schedules are consistently met.

Key Responsibilities

• Plan, coordinate and manage daily production activities to ensure manufacturing targets and delivery schedules

are achieved.

• Oversee the end-to-end manufacturing process, including fabrication, assembly, glazing, finishing and dispatch

operations.

• Monitor production output, productivity, labour utilisation and efficiency levels to maximise operational

performance.

• Lead, motivate and develop production supervisors, team leaders and operatives to achieve departmental

objectives.

• Ensure products are manufactured to required quality standards, specifications and customer requirements.

• Investigate production issues, non-conformances and quality concerns, implementing corrective actions where

required.

• Drive continuous improvement initiatives to improve productivity, reduce waste and enhance operational

efficiency.

• Ensure compliance with all Health and Safety policies, procedures and legislative requirements.

• Conduct regular safety inspections, risk assessments and team briefings to promote a positive safety culture.

• Work closely with planning, procurement and warehouse teams to ensure material availability and production

continuity.

• Monitor stock levels of profiles, glass, hardware and ancillary components to minimise production delays.

• Manage labour resources effectively to meet changing production demands and customer requirements.

• Support the development and implementation of manufacturing processes, procedures and best practices.

• Review production schedules and adjust resources accordingly to meet business priorities.

• Analyse production data and prepare performance reports for senior management.

• Control production costs, minimise scrap levels and support budgetary objectives.

• Liaise with sales, technical, design and installation teams to ensure smooth project delivery.

• Provide technical and manufacturing input to support project planning and problem resolution.

• Ensure machinery, equipment and workstations are maintained to support efficient production operations.

• Lead training, performance management and development activities within the production team.

Skills and Experience

• Previous experience in a Production Manager, Manufacturing Manager or Production Supervisor role within a

manufacturing environment.

• Strong understanding of window, door, glazing, aluminium, uPVC or fenestration manufacturing processes.

• Experience managing production teams within a fast-paced manufacturing operation.

• Knowledge of production planning, workflow management and resource allocation.

• Strong understanding of quality management systems and continuous improvement methodologies.

• Excellent knowledge of Health and Safety regulations within a manufacturing environment.

• Ability to interpret technical drawings, specifications and manufacturing documentation.

• Experience monitoring KPIs, production performance and operational efficiency.

• Strong communication skills with the ability to liaise effectively across multiple departments.

• Proficiency in manufacturing software, ERP systems and Microsoft Office applications.

Our client is seeking a Service Engineer to join their team in High Wycombe. If you're ready to take on a

rewarding role, we'd love to hear from you!

Location: High Wycombe and Home Counties

Salary: Competitive

Job Type: Full Time, Permanent

About Us:

Our clients are the leading installer of orangeries, conservatories, garden rooms, glazed extensions, living

spaces and aluminium windows and doors throughout the home counties.

Service Engineer – The Role:

As a Service Engineer no two days are the same. One day you’ll be adjusting bi-folds or sealing a

conservatory roof, the next you’re delighting a customer by fixing a long-standing issue on the spot. You’ll

bring your technical know-how, problem-solving mindset and pride in craftsmanship to every job.

Service Engineer - Key Responsibilities:

Undertaking service works to identify and rectify any issues to products within the warranty period

Installation and repair works to conservatories, windows and doors, including but not limited to; installing

sealed units, replacements sashes and door slabs, door adjustments, replacement small parts such as

hinges and handles, identifying and fixing roof leaks etc

Service Engineer - You:

Must have window, door and conservatory installation or service engineer experience

Due to the nature of this role, a full UK driving license is required

A good deal of common sense, etiquette and ability to think on one’s feet

Flexibility and a proactive approach

Ability to work without supervision and to work as part of a team

Good organisational and planning skills

Good communication skills, both verbal and written

Ability to use one’s initiative to resolve issues quickly in an appropriate manner

Service Engineer - Benefits:

Ongoing training, 22 days holiday, Pension scheme after probation

Health Care cashplan,

Employee Incentives

Company profit share , Subsidised vending machines, Referral schemes, Social events , Big birthday/long

service gifts, Staff discount

JOB DESCRIPTION

Job Title: Site Services Engineer

Location: Oxfordshire

Our client is a long-established manufacturer of bespoke timber and aluminium-clad timber windows and

doors, with offices across the UK. The business combines traditional craftsmanship with modern

performance standards, providing high-quality products for domestic and commercial applications. It has

an established reputation for quality, durability and customer service.

Working as a one-man team, the main purpose of this role is to deliver where possible, a first time fix

solution in order to manage the customers’ expectations, whilst reducing ongoing costs to the business.

This role involves direct contact with the customer.

Accountabilities/Typical Duties:

Identify issues and formulate resolutions (specifically root cause and first time fixes).

Resolve any quality or warranty issues with items supplied either to the end user or an installer.

Clearly explain the cause of the problem and the remedial actions to the customer.

Ensure regular progress updates and accurate information is provided to the After Sales Manager, liaising

as necessary with other Company team members to ensure that relevant product information is shared.

Promote the Company through a smart, polite and courteous approach.

Continuously strive to add value to the overall customer experience, seeking to achieve the highest levels

of customer satisfaction at all times.

Adhere to and promote all company policies and procedures, including those relating to HR, Finance and

health and safety.

Carry out regular vehicle checks to ensure Company vehicles remain legal, maintained and clean

Undertake such duties as may be required commensurate with the level of responsibility and nature of the

job, in discussion with your Line Manager.

Ensure the maintenance of confidentiality and professionalism at all times.

Certain amount of administration work will be required in maintaining your own expenses and updating of

warranty reports.

Continually strive to improve and develop business performance.

Perform other duties as assigned.

Qualification, Knowledge, and Experience:

Excellent product knowledge required.

Clean driving licence

Previous fenestration experience is desirable.

Excellent verbal and written communication skills.

Experience of a similar role desirable but not essential.

Skills and Aptitude:

Painting skill preferable for carrying out minor repairs.

Ability to time manage own and other work.

Work independently and as part of a team.

Excellent communication skills with the focus on delivering the highest standards of customer satisfaction.

Excellent planning and organizational skills with the ability to prioritize workload.

Ability to work with minimum supervision to complete tasks.

A good team player capable of delivering excellent results under pressure and to strict deadlines.

A positive ‘can do’ enthusiastic attitude towards addressing the technical challenges facing our client and

our clients.

Ability to undertake repetitive tasks with patience and care.

Ability to follow written and verbal instructions.

Special Requirements:

Flexibility to work beyond “normal hours” to satisfy the customer.

Flexibility required to stay away overnight is an absolute must, this could be as much as a week at a time.

Area to be covered is Southern England.

Physically capable of carrying out a demanding hands-on role.

Estimator

Location: Basildon, Essex

Hours: Full-time, Monday to Friday

Hybrid working: Available

About the Role

Our client is looking for an experienced Estimator to join its growing commercial team in Basildon.

This is an excellent opportunity for an estimator with experience in aluminium glazing, windows, doors and

curtain walling to join a successful and expanding business delivering commercial and residential projects.

Working closely with the Sales, Technical, Design and Production teams, you will prepare accurate quotations,

review technical specifications and support customers throughout the estimating process.

The successful candidate will play an important role in maintaining quotation accuracy, delivering excellent

customer service and maximising commercial opportunities.

Key Responsibilities

Estimating and Quotations

• Prepare accurate quotations for aluminium window, door and curtain walling systems.

• Interpret architectural drawings, schedules and technical specifications.

• Produce costings using LogiKal and other estimating software.

• Ensure quotations remain commercially competitive while protecting company margins.

• Respond to customer enquiries and technical questions.

Technical Support

• Review project specifications and identify suitable system solutions.

• Liaise with the Design, Production and Sales teams to ensure technical accuracy.

• Identify potential design or manufacturing issues before an order is placed.

• Provide customers with technical product information where required.

Customer Service

• Build strong relationships with customers and internal departments.

• Provide clear and professional communication throughout the quotation process.

• Maintain excellent response times and high levels of customer satisfaction.

Continuous Improvement

• Help improve estimating processes and quotation accuracy.

• Support the implementation of best practice across the estimating function.

• Maintain accurate project and quotation records.

About You

The successful candidate will have:

• Previous estimating experience within aluminium glazing, windows, doors, curtain walling or façade

systems.

• Strong commercial awareness.

• Excellent attention to detail.

• Good organisational and workload-management skills.

• Strong communication and customer-service skills.

• The ability to work independently and as part of a team.

Software Experience

Experience with one or more of the following is highly desirable:

• LogiKal — preferred

• SchüCal

• ReynaPro

Essential Requirements

• Experience estimating aluminium glazing systems.

• Ability to interpret technical drawings.

• Good Microsoft Office skills.

• Strong numerical and analytical ability.

• Excellent communication skills.

What’s on Offer

• Monday-to-Friday working.

• Hybrid working available.

• Competitive salary based on experience.

• Opportunity to join a successful and growing business.

• Supportive team environment.

• Ongoing training and development.

Success Measures

• Accurate quotations delivered on time.

• Strong quotation-conversion rates.

• High levels of customer satisfaction.

• Effective communication with customers and colleagues.

• Continuous improvement of estimating processes.

• Positive contribution to commercial performance.