Job Title: Commercial Operations Manager For Window And Door Installations Location: Colchester Depot Purpose of the Role The Operations Manager is responsible for the day-to-day control of operational delivery for window and door installation projects. This role ensures all installations are completed safely, on time, within budget, and in full accordance with specifications, drawings, and quality standards. Key Responsibilities

• Manage the operational delivery of window and door installation projects from planning through to completion

• Coordinate site programmes, labour resources, materials, and access requirements to ensure efficient project execution

• Ensure all installations comply with technical drawings, surveys, specifications, and company standards • Oversee and enforce health & safety compliance across all sites, ensuring safe working practices at all

times • Monitor and manage site performance, productivity, and quality standards • Act as the key liaison between commercial, order processing, and site teams to ensure clear

communication and smooth project flow • Proactively identify and resolve installation issues, delays, and site constraints • Support commissioning, final sign-off, and handover processes with clients and internal teams • Prepare and submit accurate monthly valuations • Drive continuous improvement in operational processes and site delivery

Skills & Experience

• Proven experience managing window and door installation projects or similar construction-related operations

• Strong understanding of site operations, scheduling, and resource management • Sound knowledge of health & safety requirements within construction or installation environments • Ability to read and interpret technical drawings and specifications • Strong problem-solving skills with a proactive, hands-on approach • Excellent communication and coordination skills across multiple teams • Strong organisational skills with the ability to manage multiple projects simultaneously

Location Requirement This role will be based from the Colchester Depot, with regular site visits as required.

Job Title: Installations Manager

Location: South East England (site-based)

Employment Type: Full-time, Permanent

Role Overview

We are looking for an Installations Manager to oversee glazing works across multiple sites throughout the

South East. The role will primarily cover new build residential developments and social housing projects,

ensuring installations are delivered safely, on programme, to specification, and to the highest quality

standards.

This is a site-based, hands-on position, responsible for coordinating installation teams, subcontractors,

and suppliers, while acting as the main point of contact for site management and clients.

We are also happy to consider experienced Glazing Fitters looking to progress into an Installations

Manager role, with training and support provided to aid progression.

Key Responsibilities

• Oversee glazing installation works across multiple live sites

• Plan, coordinate, and supervise installation teams and subcontractors

• Ensure all works are completed safely, on time, within budget, and to specification

• Liaise with main contractors, site managers, housing associations, and clients

• Carry out site surveys, progress inspections, and quality checks

• Ensure compliance with health & safety regulations, RAMS, and company procedures

• Monitor programme schedules and proactively resolve site issues

• Coordinate materials, deliveries, and site logistics

• Maintain accurate site records, reports, and handover documentation

• Attend site meetings and contribute to project planning

• Manage snagging, remedial works, and final handover

Skills & Experience

• Experience working on new build residential and/or social housing projects

• Good understanding of site operations and construction programmes

• Ability to manage multiple sites effectively

• Strong communication and people management skills

• High standards of workmanship and attention to detail

• Confident reading drawings and specifications

• Proactive, solutions-focused approach

• Experienced Glazing Fitters with strong site knowledge and leadership potential are encouraged to

apply

What We Offer

• Competitive salary, dependent on experience

• Ongoing work across the South East

• Opportunity to work on large-scale residential and social housing projects

• Supportive and established team environment

• Training and development for those progressing into management

Job Title: Trade Customer Service Assistant

Location: Chigwell, Essex

Hours: Monday – Friday 7am – 5pm

Job Overview

We are seeking a motivated, reliable, and experienced Trade Customer Service Assistant to join a fast-paced and busy working

environment. The successful candidate will have strong customer service experience and, ideally, a good understanding of the

window and door industry.

This role is central to the day-to-day operation of the business, acting as a key point of contact for trade customers and

supporting internal teams to ensure orders, deliveries, and customer enquiries are handled efficiently and professionally. The

ideal candidate will be organised, proactive, and comfortable managing multiple tasks while maintaining a high standard of

customer care.

Proven customer service experience is essential for this role.

Key Responsibilities

Customer Service & Communication

• Provide a high level of customer service to trade customers via phone, email, and in person

• Act as a primary point of contact for customer enquiries, ensuring timely and accurate responses

• Build and maintain positive working relationships with customers through clear and professional communication

Quotations & Orders

• Handle customer enquiries relating to quotations, pricing, and product availability

• Process customer orders accurately and efficiently

• Respond to customer enquiries regarding order status, lead times, and progress

Transport & Deliveries

• Work closely with the transport team to support customer care calls

• Assist in coordinating deliveries to ensure they run smoothly and on schedule

• Liaise with customers regarding delivery times, changes, or issues

Administration & Operations Support

• Print, prepare, and organise delivery and order paperwork

• Assist in ensuring products are ready for dispatch in line with delivery schedules

• Support general administrative duties related to customer service and logistics

Cover & Team Support

• Provide cover for delivery runs during periods of holiday or staff absence when required

• Support colleagues across departments to ensure continuity of service and smooth daily operations

Benefits

• Company pension

• On-site parking

Job Title: Regional Operations Manager

Location: Norwich, East Anglia

Salary: Up to £70,000 base + 30% bonus OTE + £8,100 car allowance + benefits

Overview

This is a senior leadership role with responsibility for a major regional operation, overseeing a high-value retail-focused

business unit with annual costs of £10–12 million and delivering £20m+ of installations each year.

The role is based at the Norwich depot, which covers the East Anglia region and is located close to Head Office. In addition,

the postholder will oversee a satellite depot in Barry Hill. This is a busy and complex region, presenting both operational and

logistical challenges, including road infrastructure constraints and limited local labour supply.

Role Purpose

The Regional Operations Manager will lead the full operational pipeline, from customer booking through to completed

installation, ensuring a right-first-time experience for every customer. You will be accountable for performance, profitability,

customer satisfaction, and team leadership across multiple locations.

This is a hands-on leadership role within a business-to-consumer environment, suited to someone with strong commercial

acumen and experience managing large, customer-facing operations rather than pure logistics.

Leadership & Team Structure

You will be supported by a strong management team and will have direct responsibility for:

• 4 Senior Managers, including:

o Customer Operations Manager

o 2 Senior Installation Managers

o Planning Manager

The wider team includes field managers, self-employed installers, warehouse supervisors, and warehouse assistants

responsible for deliveries and stock movement.

Key Responsibilities

• Full accountability for regional P&L, cost control, and commercial performance

• Recruit, develop, appraise, and retain employees in line with budget and growth plans

• Build and maintain a strong network of subcontractors to meet revenue and capacity targets

• Drive operational KPIs and implement corrective actions where required

• Ensure all installations meet product specifications, health & safety standards, and customer expectations

• Act as the senior escalation point for complex or CEO-level customer complaints

• Champion excellent customer communication and service across the region

• Work collaboratively with internal stakeholders to improve efficiency, quality, and profitability

Candidate Profile

• Proven experience leading large-scale, customer-facing operations with P&L responsibility for £15m+ turnover

• Strong commercial awareness with the ability to interpret and manage financial performance

• Track record of delivering operational improvements, efficiencies, and cost savings

• Confident leader with strong people management and stakeholder engagement skills

• Comfortable operating in a fast-paced, target-driven environment

• B2C operational experience is essential

• Industry experience is advantageous but not essential; candidates from sectors such as kitchen retail or home

improvement operations will be considered

• Knowledge of installation-led or trade-based environments is desirable

Additional Information

• This is a challenging location due to infrastructure and labour availability; a relocation package is available for the

right candidate

• Initial interviews will be conducted via Teams, with flexibility to meet off-site for candidates based further afield

• A competitive package is on offer, including salary, bonus, car allowance, and comprehensive benefits

Benefits

• £70,000 base salary + 30% bonus OTE

• £8,100 annual car allowance

• 31 days holiday (increasing with service), plus birthday off and option to buy more

• Pension with life cover and income protection

• Private healthcare and wellbeing benefits

• Discounted products and salary sacrifice schemes (pension, cycle to work, electric vehicle, additional leave)

Plant Machinery Parts Sales Supervisor – Dunstable

Salary: £32,000–£42,000 (DOE)

Hours: Monday–Friday

Progression Available

A well-established civil engineering plant business in Dunstable is seeking an experienced Parts Sales

Supervisor to oversee all commercial parts activity within the plant office. This role is ideal for someone

who understands plant machinery, knows how to buy parts competitively, and can generate profitable

resale revenue.

Key Responsibilities:

• Control all commercial sales revenue related to plant machinery parts

• Source, purchase and price parts to maximise margin and profitability

• Supervise and support 1–2 team members within the plant office

• Ensure efficient parts supply for internal and external customers

• Maintain accurate records, pricing, and stock/reorder levels

• Liaise with suppliers, negotiate pricing and manage relationships

• Support the wider plant and commercial team to meet business targets

• Work calmly under pressure and maintain a strong, steady approach

Candidate Requirements:

• Experience in plant machinery, construction equipment or related sectors

• Strong commercial understanding of parts buying and resale margins

• Supervisory or team-leader experience (even small teams acceptable)

• IT literate with ability to use ordering systems, Excel and general admin tools

• Confident communicator with resilience – doesn’t stress easily or get flustered

• Positive, solutions-focused attitude with desire to progress

Package:

• £32k–£35k base as standard

• Up to £42k considered for exceptional experience

• Monday–Friday, stable long-term opportunity

• Real progression in a growing commercial unit

Job Title: Software Super User

Location: Flamstead, Hertfordshire

Overview

We are seeking a knowledgeable and proactive Software Super User to join our dynamic team. In this

pivotal role, you will serve as the primary point of contact for software-related queries and issues,

ensuring that users are fully equipped to utilise the software effectively. Your expertise will not only

enhance user experience but also contribute to the overall efficiency of our operations.

Responsibilities

• Provide expert support and guidance to users on software functionalities and features.

• Conduct training sessions and workshops to educate staff on best practices and new updates.

• Troubleshoot software issues, liaising with IT support when necessary to resolve technical problems.

• Develop and maintain user documentation, including manuals and FAQs, to facilitate user

understanding.

• Monitor software performance and gather user feedback to identify areas for improvement.

• Collaborate with cross-functional teams to implement software updates and enhancements.

• Assist in the onboarding process for new employees, ensuring they are proficient in using the software

tools available.

Requirements

• Proven experience as a Software Super User or in a similar role within a technical environment.

• Strong understanding of software applications, with the ability to quickly learn new systems.

• Excellent communication skills, both written and verbal, with an aptitude for explaining complex

concepts clearly.

• Demonstrated problem-solving abilities and attention to detail.

• Experience in conducting training sessions or workshops is highly desirable.

• Proficiency in Microsoft Office Suite or similar productivity tools is essential.

• A background in IT or related fields would be advantageous but not mandatory.

Join us as a Software Super User and play a critical role in empowering our team through effective

software utilisation!

Location: Office-based/ Hybrid

Hours: Full-time Monday to Friday

Business Development Manager

We have an exciting opportunity for a Business Development Manager to join an established sales team,

supporting growth within a fast-paced and dynamic environment. The business is a leading fabricator within the

window and door industry, known for manufacturing high-quality products that meet evolving market demands.

A diverse product portfolio serves both commercial and retail sectors, with ongoing innovation across PVC and

aluminium ranges.

The Role

We are seeking a Business Development Manager who is prepared to challenge convention and bring innovative,

creative thinking to the role, while taking ownership of implementing effective actions and strategies.

The successful candidate will be assigned a territory based on location, which may include:

• South West / Wales

• South East / London

• Midlands

You will ideally be based with easy access to major road networks such as the M5, M25, M40, M6, M1, or A14.

Key Responsibilities

• Generating sales of windows, doors, and associated components

• Driving turnover growth across the assigned territory

• Promoting product ranges to both new and existing customers

• Providing technical and marketing support to customers

• Supporting the customer service function as required

• Contributing to company-wide marketing initiatives

• Ensuring accurate and timely management reporting

• Providing technical and market insight to support product development and innovation

• Collaborating closely with colleagues and providing cover when required

• Producing market intelligence reports and sales forecasts for the territory

Skills and Experience

• Proven experience in sales development and/or account management within a similar industry (minimum

of 1 year preferred)

• Ability to influence and build confidence with customers and colleagues

• Ideally, knowledge of the building materials sector

• Experience using CRM systems

• Strong relationship-building skills

• Clear and structured reporting capability

• Excellent interpersonal and influencing skills

• Strong organisational skills with high attention to detail

• Resilient and able to remain calm under pressure

• Strategic and commercially focused mindset

• Confident user of Microsoft Office, including Outlook, Excel, and Word

Requirements

• Full UK driving licence

Benefits

• Company car

• Pension scheme

• On-site parking

• Hybrid working

• Bonus scheme

Job Specification: Internal Sales Administrator

Employment Type: Full-time, Permanent

Working Hours: Monday - Friday, 8:30 AM - 5:30 PM

About Us:

We are a leading company in the civil engineering and telecommunications industry. With a strong focus on innovation and

customer satisfaction, we provide high-quality solutions and services to our clients. We are currently seeking a dedicated

Procurement Administrator to join our busy procurement department.

Job Description:

As an Internal Sales Administrator, you will play a crucial role in our procurement department, supporting the smooth

operation of our projects. You will be responsible for various administrative tasks related to parts and equipment procurement,

ensuring efficiency and accuracy in all processes. This role is based in our industrial offices, reflecting the nature of our

primary business functions.

Key Responsibilities:

• Ordering and Purchase Management:

- Place orders with suppliers, ensuring timely and accurate delivery of materials.

- Raise purchase orders for parts and equipment as required by project specifications.

- Organize deliveries by coordinating with suppliers to ensure timely receipt of goods.

• Invoice and Price Verification:

- Verify prices and negotiate with suppliers to obtain the best possible deals.

- Ensure invoices match purchase orders and resolve any discrepancies.

• Engineer Support:

- Handle engineer requests for parts and equipment, providing support and assistance as needed.

• CRM and Inventory Management:

- Update and maintain the CRM system with accurate and up-to-date information on orders, suppliers, and inventory levels.

- Conduct routine checks and audits to ensure inventory accuracy and compliance with company standards.

• Data Analysis and Reporting:

- Analyze order patterns and identify any discrepancies or changes in trends.

- Provide reports on procurement activities, order status, and supplier performance to the procurement manager.

• Interpersonal and Communication Skills:

- Maintain strong, effective communication with site staff, suppliers, and internal teams.

- Confidently handle phone calls and inquiries from various stakeholders.

• Cross-Department Collaboration:

- Work with other departments to coordinate procurement activities and optimize efficiency.

• Strategic Planning:

- Understand the strategic goals of the stakeholders and align procurement activities to support these objectives.

- Contribute to the development and implementation of procurement strategies that enhance efficiency and reduce costs.

Requirements:

- Experience: Previous experience in a similar role is essential; no previous experience in procurement is necessary.

- Technical Skills: Proficiency in Microsoft Office Suite and experience with CRM systems, SAP – training available as

needed.

- Organizational Skills: Strong organizational and multitasking abilities, with the capacity to prioritize tasks effectively.

- Attention to Detail: Excellent accuracy in data entry and record-keeping.

- Communication: Good communication and interpersonal skills, with the ability to work well in a team environment.

- Proactivity: Proactive and self-motivated, with a willingness to learn and take on new challenges.

- Positive Attitude: A positive attitude and a commitment to delivering high-quality work.

Benefits:

- Competitive Salary: Attractive salary and benefits package.

- Career Progression: Opportunities for career progression and professional development.

- Supportive Environment: Dynamic and supportive work environment with a focus on collaboration and innovation.

- Impactful Projects: Exciting projects and opportunities to make a meaningful impact in the industry.

Join us and be a part of a team that values innovation, teamwork, and professional growth. If you are a proactive individual

with a passion for procurement and a desire to develop your career in a thriving industry, we would love to hear from you.

Job Title: Sales Executive – uPVC & Aluminium Windows & Doors

Location: Essex

Job Summary

We are seeking a results-driven sales professional with proven experience in uPVC and aluminium

windows and doors to generate, manage, and close business with builders and developers. The ideal

candidate will have strong industry relationships, excellent negotiation skills, and the ability to convert

project opportunities into long-term partnerships for a manufacturing setup.

Key Responsibilities

• Identify, approach, and develop business with builders, developers, contractors, and project

consultants

• Generate new leads and convert them into confirmed orders

• Conduct site visits, project meetings, and product presentations

• Understand project drawings, specifications, and client requirements

• Prepare and negotiate quotations, pricing, and contracts in coordination with internal teams

• Close sales deals and achieve monthly and quarterly targets

• Build and maintain long-term relationships with key accounts

• Coordinate with production, design, and installation teams to ensure smooth project execution

• Track sales pipeline, follow-ups, and reporting using CRM or internal systems

• Monitor market trends, competitor activity, and new project opportunities

Required Skills & Qualifications

• Proven experience in sales of uPVC and/or aluminium windows and doors

• Strong communication with builders, developers, and real estate professionals

• Excellent negotiation, communication, and closing skills

• Ability to understand technical specifications and construction drawings

• Self-motivated, target-oriented, and comfortable with field sales

• Valid driver’s license

Job Title: Junior Designer

Location: Coventry, Warwickshire

Employment Type: Full-time

About the Role

We are a specialist facade design and installation business working across residential and commercial projects

throughout the UK. As architectural facades become increasingly complex, we collaborate closely with architects,

developers and manufacturers to deliver innovative, performance-led and cost-effective facade solutions. Our

design approach combines structural engineering, building regulations and advanced modelling to support

ambitious architectural visions. We are seeking a motivated and detail-oriented Junior Designer to join our

growing design team based in Coventry. This is an excellent opportunity for a graduate or early-career designer to

gain hands-on experience within the facade and construction industry, working on a wide range of technically

challenging projects.

Key Responsibilities

• Assist in the preparation of facade design drawings, layouts and technical details

• Support the development of design solutions for facade systems and building envelopes

• Produce, update and amend drawings using CAD and other design software

• Assist with coordination between architects, engineers and contractors

• Support compliance with building regulations, standards and project specifications

• Help prepare technical documentation and design reports

• Participate in design reviews and project meetings

• Learn and apply best practice in facade performance, sustainability and buildability

Skills & Experience

Essential:

• Basic understanding of building design and construction principles

• Experience using CAD software, Revit or similar

• Strong attention to detail and organisational skills

• Good communication skills and ability to work as part of a team

• Proactive attitude and willingness to learn

Desirable:

• Interest or basic knowledge of facade systems and external building envelopes

• Awareness of building regulations and sustainability principles

• Previous experience in a design, engineering or construction environment