JOB SPECIFICATION

Our client is seeking an experienced Fabrication Operations Manager to provide technical, commercial

and operational leadership across its product range. This is not a hands-on fabrication or day-to-day shop-

floor management role. The successful candidate must, however, come from a strong fabrication

background and be able to use that expertise to guide product, supplier, costing and pricing decisions.

The business manufactures and supplies aluminium and uPVC windows, doors and roof systems to trade

installers, contractors and developers. Its range includes casement and commercial windows, bifold and

sliding doors, entrance doors, rooflights and roof lanterns.

Role purpose

To ensure products are technically viable, commercially sustainable, accurately costed and competitively

priced. The role will connect product development, suppliers, purchasing, sales, estimating, technical,

production and finance in a fast-paced B2B manufacturing environment.

Key responsibilities

Review and develop the product range, identifying opportunities for improvement and new product

introduction.

Use fabrication knowledge to assess manufacturability, materials, tooling, capacity, quality risks and

commercial viability.

Build strong relationships with system houses and suppliers, reviewing pricing, service, quality, lead times

and commercial terms.

Develop accurate product costings and recommend competitive pricing that protects margin.

Prepare clear commercial recommendations for product changes, supplier decisions and launches.

Work across sales, estimating, technical, purchasing, production and finance to ensure decisions are

implemented effectively.

Support product compliance and monitor margins, supplier performance, pricing accuracy and quality.

Identify opportunities to reduce avoidable cost, waste and complexity without compromising customer

service.

Candidate profile

Essential experience and knowledge

A strong fabrication or manufacturing background within windows, doors, façades or a closely related

product area.

Technical knowledge of understanding how product, material and design decisions affect manufacture,

quality and cost.

Experience of aluminium systems, uPVC products, fenestration standards, product-data systems or

working with trade customers

Commercial experience involving some combination of product development, suppliers, costing, pricing

or margin management.

Strong communication and numerical skills, with the credibility to work across production, technical, sales

and senior management teams.

Our client is seeking a Service Engineer to join their team in High Wycombe, Welwyn Garden City and

Home Counties. If you're ready to take on a rewarding role, we'd love to hear from you!

Location: High Wycombe, HP12 3PR, Welwyn Garden City, AL7 1EW, and Home Counties

Salary: Competitive

Job Type: Full Time, Permanent

About Us:

Hazlemere are the leading installer of orangeries, conservatories, garden rooms, glazed extensions, living

spaces and aluminium windows and doors throughout the home counties.

Service Engineer – The Role:

As a Service Engineer no two days are the same. One day you’ll be adjusting bi-folds or sealing a

conservatory roof, the next you’re delighting a customer by fixing a long-standing issue on the spot. You’ll

bring your technical know-how, problem-solving mindset and pride in craftsmanship to every job.

Service Engineer - Key Responsibilities:

Undertaking service works to identify and rectify any issues to Hazlemere Windows product within the

warranty period

Installation and repair works to conservatories, windows and doors, including but not limited to; installing

sealed units, replacements sashes and door slabs, door adjustments, replacement small parts such as

hinges and handles, identifying and fixing roof leaks etc

Service Engineer - You:

Must have window, door and conservatory installation or service engineer experience

Due to the nature of this role, a full UK driving license is required

A good deal of common sense, etiquette and ability to think on one’s feet

Flexibility and a proactive approach

Ability to work without supervision and to work as part of a team

Good organisational and planning skills

Good communication skills, both verbal and written

Ability to use one’s initiative to resolve issues quickly in an appropriate manner

Service Engineer - Benefits:

Ongoing training,

22 days holiday

Pension scheme after probation

Health Care cashplan

Employee Incentives

Company profit share

Subsidised vending machines

Referral schemes

-ocial events

Big birthday/long service gifts

Staff discount

Estimator

Location: Basildon, Essex

Hours: Full-time, Monday to Friday

Hybrid working: Available

About the Role

Our client is looking for an experienced Estimator to join its growing commercial team in Basildon.

This is an excellent opportunity for an estimator with experience in aluminium glazing, windows, doors and

curtain walling to join a successful and expanding business delivering commercial and residential projects.

Working closely with the Sales, Technical, Design and Production teams, you will prepare accurate quotations,

review technical specifications and support customers throughout the estimating process.

The successful candidate will play an important role in maintaining quotation accuracy, delivering excellent

customer service and maximising commercial opportunities.

Key Responsibilities

Estimating and Quotations

• Prepare accurate quotations for aluminium window, door and curtain walling systems.

• Interpret architectural drawings, schedules and technical specifications.

• Produce costings using LogiKal and other estimating software.

• Ensure quotations remain commercially competitive while protecting company margins.

• Respond to customer enquiries and technical questions.

Technical Support

• Review project specifications and identify suitable system solutions.

• Liaise with the Design, Production and Sales teams to ensure technical accuracy.

• Identify potential design or manufacturing issues before an order is placed.

• Provide customers with technical product information where required.

Customer Service

• Build strong relationships with customers and internal departments.

• Provide clear and professional communication throughout the quotation process.

• Maintain excellent response times and high levels of customer satisfaction.

Continuous Improvement

• Help improve estimating processes and quotation accuracy.

• Support the implementation of best practice across the estimating function.

• Maintain accurate project and quotation records.

About You

The successful candidate will have:

• Previous estimating experience within aluminium glazing, windows, doors, curtain walling or façade

systems.

• Strong commercial awareness.

• Excellent attention to detail.

• Good organisational and workload-management skills.

• Strong communication and customer-service skills.

• The ability to work independently and as part of a team.

Software Experience

Experience with one or more of the following is highly desirable:

• LogiKal — preferred

• SchüCal

• ReynaPro

Essential Requirements

• Experience estimating aluminium glazing systems.

• Ability to interpret technical drawings.

• Good Microsoft Office skills.

• Strong numerical and analytical ability.

• Excellent communication skills.

What’s on Offer

• Monday-to-Friday working.

• Hybrid working available.

• Competitive salary based on experience.

• Opportunity to join a successful and growing business.

• Supportive team environment.

• Ongoing training and development.

Success Measures

• Accurate quotations delivered on time.

• Strong quotation-conversion rates.

• High levels of customer satisfaction.

• Effective communication with customers and colleagues.

• Continuous improvement of estimating processes.

• Positive contribution to commercial performance.

Aluminium Window & Door Installer

Purpose of the Role

Our client is seeking an experienced Aluminium Window & Door Installer to join their growing installation

team, working on a wide range of residential and commercial projects.

This is a hands-on role requiring a skilled installer with experience fitting high-quality aluminium glazing

systems. The successful candidate will take pride in delivering exceptional workmanship while maintaining

the highest standards of safety, professionalism and customer service.

Key Responsibilities

• Install aluminium windows, doors and glazing systems to a high standard.

• Work on both residential and commercial installation projects.

• Remove existing windows and doors where required and prepare openings for new installations.

• Install frames, glazing units, doors and associated hardware in accordance with manufacturer

specifications.

• Ensure products are correctly aligned, levelled and securely fixed.

• Carry out glazing, adjustments and final commissioning of installed products.

• Apply sealants and complete all finishing work to achieve a high-quality installation.

• Read and interpret installation drawings and site specifications.

• Identify and resolve minor installation issues on site.

• Work safely from ladders, access equipment and scaffolding where required.

• Maintain a clean, organised and safe working environment.

• Represent the company professionally and provide excellent customer service on every

installation.

• Ensure all work complies with current Health & Safety legislation and company procedures.

Candidate Requirements

The successful candidate will demonstrate:

• Proven experience installing aluminium windows and doors.

• Experience working on both residential and commercial projects.

• Good understanding of aluminium glazing systems and installation techniques.

• Ability to read technical drawings and installation details.

• Strong attention to detail with excellent finishing skills.

• Ability to work independently and as part of a team.

• Excellent problem-solving skills and a proactive approach on site.

• Good communication and customer service skills.

• Reliable, organised and professional attitude.

Essential Requirements

• Full UK manual driving licence.

• Experience installing aluminium window and door systems.

What's on Offer

• Excellent rates of pay.

• Ongoing work with an established and growing business.

• Variety of residential and commercial installation projects.

• Opportunity to develop your skills across a broad range of aluminium glazing systems.

• Supportive team environment with long-term opportunities for the right candidate.

Shopfront Fitter / Window Installer (Training Provided)

Location: Near Dartford, Kent

Employment Type: Full-time, Permanent

About the Role

We are looking for a motivated Shopfront Fitter to join our installation team, working on commercial glazing and

automatic door projects across London and the South East, with occasional work further afield.

This role would suit someone with experience installing uPVC, aluminium or timber windows in either the

residential or retail sector who is looking to develop their skills within the commercial shopfront and entrance

systems industry. Full training will be provided on commercial glazing systems and automatic doors.

You'll work as part of an experienced installation team, delivering high-quality installations for retail stores,

shopping centres and commercial premises.

Key Responsibilities

• Install commercial aluminium shopfronts, glazing systems and entrance doors.

• Assist with the installation of automatic door systems (training provided).

• Remove and replace existing glazing and shopfront systems.

• Read and work from technical drawings and site instructions.

• Ensure installations are completed safely, accurately and to a high standard.

• Use a range of hand and power tools.

• Work alongside colleagues, site managers and other trades on live construction and refurbishment

projects.

• Maintain a clean, safe and organised work area.

• Complete job documentation where required.

• Represent the company professionally on customer sites.

What We're Looking For

Essential

• Experience fitting windows, doors or glazing in either:

o Residential properties, or

o Retail/commercial environments.

• Good practical skills and attention to detail.

• Ability to use hand and power tools confidently.

• Reliable with a strong work ethic.

• Able to work as part of a team.

• Willingness to learn new products and installation methods.

CSCS card (or willingness to obtain one).

Desirable

• Experience fitting aluminium systems.

• Experience working on commercial sites.

• Experience with automatic doors (not essential as training will be provided).

• Full UK driving licence preferred, although applications from non-drivers will also be considered.

Working Hours

Most work is carried out during standard daytime hours, however some projects are completed outside normal

trading hours. Applicants should therefore be willing to work:

• Occasional evenings and night shifts.

• Some weekends.

• Occasional nights away from home where project locations require it.

Appropriate notice will be given wherever possible.

What We Offer

• Full training in commercial shopfront glazing and automatic door installations.

• Opportunity to develop specialist skills within a growing industry.

• Ongoing support from experienced installers.

• Long-term career progression.

• Company uniform and PPE provided.

• Overtime opportunities where available.

Surveyor (Full-Time)

Location: Milton Keynes (Company vehicle provided)

Hours: Monday to Friday, 8:00am – 5:00pm

About the Role

We are looking for an experienced Surveyor to join our team, carrying out accurate site surveys for residential window and

door installations. The successful candidate will visit customers' homes, take detailed measurements, produce production

drawings, and ensure all installations meet current building regulations and industry standards.

This is an excellent opportunity for an organised and customer-focused individual with a background in the fenestration

industry.

Key Responsibilities

• Visit customers' homes to carry out detailed and accurate site surveys.

• Confirm all contract details and identify any site-specific requirements before installation.

• Take precise measurements for uPVC, aluminium and composite window and door installations.

• Produce accurate production drawings and survey documentation.

• Identify any building improvements or remedial work required prior to installation.

• Ensure all surveys comply with current Building Regulations and PAS24 requirements.

• Liaise effectively with customers, installers and internal departments to ensure projects run smoothly.

• Deliver excellent customer service and maintain a professional appearance at all times.

Skills & Experience

The ideal candidate will have:

• Proven experience surveying uPVC, aluminium and composite windows and doors.

• Alternatively, a strong background within the fenestration industry.

• Good knowledge of current Building Regulations and industry compliance requirements.

• Strong technical and measuring skills with excellent attention to detail.

• Good communication and interpersonal skills.

• The ability to work independently and manage a varied workload.

Qualifications

• NVQ Level 3 in Surveying is desirable but not essential.

• Full UK driving licence is essential.

What We Offer

• Company vehicle provided.

• Full-time, permanent position.

• Monday to Friday working hours (8:00am – 5:00pm).

• Competitive salary based on experience.

• Opportunity to join a supportive and professional team with ongoing development opportunities.

Fenestration Surveyor

Location: Shefford, Bedfordshire

This is an office and site-based role and does not support remote working.

Job Overview

We are seeking an experienced and detail-oriented Fenestration Surveyor to join a growing installation and manufacturing

business specialising in domestic, commercial, construction, and local authority projects.

The role involves carrying out accurate site surveys, preparing technical drawings and schedules, and ensuring products can be

installed correctly and in compliance with current building regulations and industry standards. Projects are typically located

within a regional operating area of approximately 30 miles from the office base.

The successful candidate will possess strong technical knowledge of window and door systems, excellent organisational skills,

and the ability to communicate effectively with customers, installers, suppliers, and internal teams.

Key Responsibilities

Site Surveying & Technical Support

• Carry out accurate site surveys for window, door, and glazing installations.

• Produce clear survey documentation, technical drawings, installation details, and material schedules.

• Ensure all surveys comply with current building regulations, technical standards, and company procedures.

• Liaise directly with customers and clients to confirm specifications and requirements.

• Produce surveys using both hand-drawn sketches and digital surveying software.

Product & System Knowledge

Develop and maintain knowledge of a range of fenestration systems including:

• uPVC window and door systems

• Aluminium windows, doors, and curtain walling

• Aluminium bifold and sliding door systems

• Steel door systems

• Vertical sliding sash windows

• Composite door systems

Diary & Workflow Management

• Manage survey appointments and daily workflow in coordination with management.

• Maintain accurate records and job updates within the business workflow system.

• Schedule appointments and ensure office systems are updated accordingly.

Quality & Compliance

• Carry out surveys in accordance with quality management procedures.

• Assess installation risks and site conditions during surveys.

• Promote safe working practices and identify any health and safety concerns.

Collaboration & Communication

• Work closely with installers, office staff, estimators, and management teams.

• Attend meetings to discuss ongoing projects, issues, customer feedback, and process improvements.

• Provide site support to installation teams where required.

• Participate in product and health & safety training sessions.

Estimating & Administrative Support

• Obtain supplier quotations when required.

• Assist with processing enquiries and quotations using industry software systems.

• Maintain accurate documentation and project records.

Process Improvement

• Identify opportunities to improve systems, efficiency, and workflow processes.

• Support continuous improvement initiatives within the business.

Skills & Experience

Essential

• Previous experience as a Fenestration Surveyor within the window and door industry.

• Strong understanding of construction methods and installation processes.

• Knowledge of building regulations and relevant industry standards.

• Ability to interpret technical specifications and produce accurate drawings.

• Confident using IT systems and surveying software.

• Excellent organisational and time-management skills.

• Strong communication and customer service abilities.

• Ability to work independently and collaboratively.

• Good level of numeracy and literacy.

• Full UK driving licence.

Desirable

• NVQ Level 3 in Fenestration Surveying or equivalent.

• Experience with surveying software and workflow management systems.

• Knowledge of aluminium curtain walling and commercial glazing systems.

Personal Attributes

• Professional, presentable, and customer-focused.

• Proactive and solutions-driven approach.

• Strong attention to detail.

• Positive and flexible attitude.

• Ability to take ownership of tasks and manage priorities effectively.

• Team-oriented with strong interpersonal skills.

Working Hours

• Full-time, Monday to Friday

• Typical working hours: 08:30 – 16:30

• 30-minute lunch break

Working Environment

• Office, site, and customer premises-based role

• Regular travel to residential and commercial sites

Physical Requirements

• Ability to climb ladders and access scaffolding when required.

Job Title: Estimator & Order Processor

Location: Witham, Essex

About the Role

Purpose

As an important member of the sales support team, you will be responsible for preparing quotations and

processing orders for both new and existing customers in a busy, fast-paced environment. The role involves

supporting trade customers and internal sales teams while delivering excellent communication and customer

service throughout the process.

Key Responsibilities

• Process quotations and orders accurately and efficiently

• Provide technical support and product knowledge to customers and colleagues when required

• Prepare and annotate documentation before production

• Amend customer quotations and orders as needed

• Liaise with customers and suppliers regarding queries, technical advice, and order updates

• Follow up on outstanding order confirmations

• Respond promptly to incoming enquiries and customer requests

• Maintain regular communication with customers to build strong working relationships and keep them

informed throughout the process

• Update schedules and spreadsheets on a daily basis

• Work towards achieving individual and team targets

• Ensure all quotations are prepared professionally and accurately

• Follow up with customers regarding updates and ongoing enquiries

About the Candidate

Skills & Experience

• Experience with aluminium windows and doors, or estimating software such as LogiKal or V6

• Strong organisational skills with excellent attention to detail and accuracy

• Excellent written and verbal communication skills with a professional approach

• Ability to work independently and as part of a team in a fast-paced environment

• Proficient in Microsoft Office applications

• Strong customer service skills

• Friendly, polite, and positive attitude at all times

• Willingness to learn new products and technical information

• Self-motivated and proactive

Desirable Skills & Knowledge

• Knowledge of aluminium products and glazing systems

• Previous experience within the fenestration industry

• Ability to interpret customer surveys, drawings, plans, and section drawings related to aluminium glazing

systems

Commercial Head of Operations

High Wycombe | National Travel | Aluminium Windows, Curtain Walling & Façades

Hybrid working options available

The Opportunity

A leading specialist contractor within the aluminium glazing, façade and curtain walling

sector is looking to appoint an experienced Commercial Head of Operations to lead the

successful delivery of multiple live projects across the UK.

This is a senior leadership role with full responsibility for operational performance,

commercial delivery and strategic oversight from pre-construction through to final account.

You'll oversee Design, Project Management, Site Operations and Health & Safety, ensuring

projects are delivered safely, on programme, within budget and to the highest quality

standards.

Reporting directly to the Commercial Director, you'll play a key role in driving operational

excellence, commercial performance and business growth.

Key Responsibilities

Operational Leadership

• Lead and mentor the Design, Project Management, Site Management and Health &

Safety teams.

• Manage operational resources across multiple live projects.

• Chair operational meetings, monitor project performance and resolve delivery risks.

• Drive collaboration between technical, commercial and operational departments.

Commercial Management

• Maintain commercial control across all live projects.

• Oversee valuations, applications, variations and final accounts.

• Manage subcontract procurement and commercial performance.

• Identify project risks, maximise opportunities and protect margins.

• Support forecasting, reporting and business planning.

Project Delivery

• Ensure projects are delivered safely, on programme and within budget.

• Oversee project programmes from design through manufacture and installation.

• Monitor critical paths and implement recovery plans where required.

• Build strong relationships with clients, consultants and main contractors.

Design & Technical

• Provide leadership to the Design Team.

• Ensure buildable, compliant and commercially viable design solutions.

• Review technical submissions and major design decisions.

• Coordinate design, manufacturing and installation activities.

Health & Safety

• Promote a positive safety culture throughout the business.

• Ensure compliance with CDM Regulations and industry legislation.

• Oversee audits, RAMS, permits, inspections and site safety standards.

Leadership

• Lead, develop and mentor operational teams.

• Carry out appraisals and succession planning.

• Identify training needs and drive continuous improvement.

• Promote accountability, collaboration and high performance.

What We're Looking For

• Minimum 10 years' experience delivering façade, curtain walling or aluminium glazing

projects.

• Previous experience leading multidisciplinary operational teams.

• Strong commercial background within construction, façades or specialist glazing.

• Excellent knowledge of JCT and NEC contracts.

• Experience within Quantity Surveying, Contracts Management or Project

Management.

• Strong leadership, negotiation and client management skills.

• Excellent commercial awareness and financial management.

• CSCS Manager Card.

• SMSTS essential (or equivalent).

• IOSH Managing Safely desirable.

Key Measures of Success

• Delivery of projects on time and within budget.

• Strong commercial performance and margin protection.

• Excellent client satisfaction.

• Effective leadership and staff development.

• High standards of Health & Safety compliance.

• Successful coordination between design, manufacturing and installation.