Job Description

Service Engineer — Windows, Doors & Conservatories

Location: South Wales (covering customer sites across the region)

Job Type: Full-time, Permanent

Hours: Monday–Friday, 8am–5pm (with occasional later finishes for emergency call-outs)

Benefits: Company van with fuel card, paid bank holidays

Role Responsibilities

• Attend service call-outs to assess, repair, and adjust windows, doors, locks, conservatories, and

associated hardware in uPVC and aluminium.

• Identify, source, and order replacement parts when required.

• Carry out emergency call-outs when necessary.

• Ensure the service vehicle is fully stocked and report any fitting issues to the Installation Manager.

• Assist with maintenance and general tasks within the factory and recycling unit.

• Receive and quality-check deliveries.

• Support fitting teams with installation jobs when required.

• Strive to complete service calls in a single visit wherever possible.

• Carry out general maintenance duties in the showroom and factory.

Requirements

• Proven experience in window, door, and conservatory installation and service work.

• Knowledge of the wider building industry is advantageous.

• Ability to fit blinds would be an advantage.

• Comfortable working independently as well as part of a team.

• Full UK driving licence (any points or disqualifications must be disclosed at application stage).

The Offer

• Company van with fuel card provided.

• Paid bank holidays.

• Opportunity to work on a variety of projects across South Wales.