Job Title: Sales & Order Processing Administrator

Location:, Leicestershire (Office-based)

Hours: Monday to Friday, 8:30 AM – 4:30 PM (flexibility considered)

Salary: Up to £40,000 per annum (dependent on experience)

Benefits: 28 days holiday (including bank holidays), training opportunities, and a supportive team environment

 

About the Role

An exciting opportunity has arisen within a well-established, family-run business specialising in high-quality

window and door installations. With a reputation for exceptional customer service and attention to detail, the

company is seeking a dedicated Sales & Order Processing Administrator to join their dynamic team.

In this pivotal role, you will manage the end-to-end order process, from initial customer enquiry through to final

order placement, ensuring a seamless experience for clients and internal teams alike.

 

Key Responsibilities

• Process customer orders and quotations accurately using Business Micros Evolution software.

• Liaise with suppliers through various portals to confirm product availability and lead times.

• Maintain up-to-date pricing information within the system, addressing any discrepancies promptly.

• Coordinate delivery schedules and communicate effectively with customers regarding their orders.

• Handle invoicing tasks, ensuring accuracy and resolving any related issues.

• Generate reports to support sales and operational decision-making.

• Provide exceptional customer service via phone and email, addressing enquiries and concerns

professionally.

 

Candidate Requirements

• Proven experience in order processing and quoting within a similar industry.

• Proficiency in Business Micros Evolution software is highly desirable.

• Strong IT literacy, including familiarity with supplier portals and Microsoft Office Suite.

• Excellent communication skills, both written and verbal, with a customer-centric approach.

• Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.

• Detail-oriented with strong organisational skills.

 

 

 

 

 

Why Join Us?

This role offers the chance to be part of a close-knit team within a company that values integrity, quality, and

customer satisfaction. With over 20 years in the industry, the business prides itself on delivering premium

products and services to clients across Leicestershire. You'll have the opportunity to contribute to the company's

continued success and growth while developing your own skills and career.

 

Application Process:

If you are a proactive and enthusiastic professional looking to make a meaningful impact within a reputable

company, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant

experience and why you would be a great fit for this role.