Job Description

Job Title: Office Administrator
Location: Flamstead, Hertfordshire
Hours: Monday to Friday, 8:00am – 5:00pm

Overview:
We are seeking an enthusiastic administrator to join our growing team. This is a varied and fast-paced role that will involve supporting the day-to-day operations of the business, ensuring all administrative processes run smoothly and efficiently. The successful candidate will play a key role in maintaining high standards of organisation, communication, and customer service across the company.

Key Responsibilities:
Carrying out a wide range of administrative duties including filing, scanning, data entry, and document management
Answering incoming telephone calls, taking messages, and directing enquiries to the appropriate team members
Managing incoming and outgoing emails in a professional and timely manner
Preparing and formatting documents, reports, spreadsheets, and correspondence
Maintaining and updating internal databases and systems with accurate information
Assisting with order processing, invoicing, and general office administration tasks
Supporting management and colleagues with ad hoc administrative duties as required
Ensuring all records are kept up to date and comply with company procedures
Liaising with customers, suppliers, and external contacts in a professional manner
Helping to improve administrative processes and suggesting efficiencies where appropriate

Requirements:
Previous experience in an administrative role is desirable but not essential
Good IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and general computer systems
Strong organisational skills with the ability to prioritise workload effectively
High level of accuracy and attention to detail
Excellent verbal and written communication skills
A positive, enthusiastic, and proactive attitude
Ability to work both independently and as part of a team
Reliable and punctual with a strong work ethic
Must have own transport and a full, valid driving licence due to location or occasional travel requirements

Personal Attributes:
Friendly and approachable with a professional manner
Able to remain calm under pressure and meet deadlines
Flexible and willing to take on a variety of tasks
Strong problem-solving skills and initiative

What We Offer:
A supportive and friendly working environment
Opportunities for training and development
Stable, full-time working hours (Monday to Friday, 8am - 5pm -no weekends)
The chance to be part of a growing and dynamic team

Work Location: In person