Order Processor

This is a fantastic opportunity to join a market leading company in the home improvement industry and play a pivotal role

inside the order processing team by coordinating order journeys through to completion.

This market leading company is looking to expand their order processing department. In a role where you are the fulcrum of

companies activities you will be at the heart of customers, suppliers and partners.

They have an exciting position available in the double glazing/fenestration sector for an order processor/ Administrator, and

are seeking an enthusiastic, committed individual to join their team.

The role would be perfectly suited to someone with a data entry background and previous experience of the home

improvement industry.

The Company

You’ll be joining a fast paced, dynamically evolving company that has experienced year on year growth for the last 17 years.

Operating in the home improvement sector, the company operate a successful nationwide supply and installation business

throughout the UK via five different branded websites. The company are a market leader within their field are year on year

growth has made for a fast paced, energetic workplace environment.

The Role:

This exciting role will suit a self-motivated person who;

● Has strong IT/data entry skills that allow them to adapt to ordering various products and error checking thoroughly.

● Can offer and demonstrate a thorough technical knowledge of their products (full product training will be given).

● Can understand and interpret technical drawings and plans and translate these into an accurate quotation for our clients. (full

product training will be given).

● Has the ability to manage their own workload and meet deadlines.

Main Duties:

● Process orders for clients and ensure the order is placed with the supplier exactly as per the customer’s request.

● Speak directly with retail and trade customers regarding any order queries they may have.

● Liaise directly with suppliers regarding live orders.

● Ensure all installations are managed efficiently from the point of survey to installation.

● Manage all supply orders from start to finish ensuring customers’ are kept up to date with delivery information.

Ideally you have the following skills:

● Experience in the home improvement industry (double glazing industry would be advantageous).

● Competent IT skills.

● Attention to detail.

● Strong numerical, communication and written skills.

● Ability to meet strict deadlines in a fast paced busy working environment

Benefits:● Casual dress

● Company events

● Company pension

● Employee discount

● On-site parking

Job Title: Compliance Administrator – Driver Risk Team Location: Dunstable , Bedfordshire Hours: 9am – 5pm Overview We are seeking a Compliance Administrator to join the Driver Risk team. This role is responsible for ensuring drivers and vehicle use remain compliant with company policies and legal requirements, handling related administrative processes, and providing support across the driver management lifecycle. Key Responsibilities

• Process driving assessment records for all new drivers. • Monitor unauthorised use of vehicles and manage cases from start to finish. • Investigate drivers against compliance requirements across work streams. • Conduct regular checks to ensure drivers remain compliant (e.g., driving licences, vehicle use,

assessments). • Handle driver care calls and complaints from initial contact through resolution. • Manage and process Notices of Intended Prosecution (NIPs) from police for speeding offences. • Produce weekly and monthly reports, maintaining data accuracy in Excel and other systems.

Skills & Experience Required

• Administrative experience preferred. • Knowledge or understanding of fleet processes is desirable. • Proficiency in Microsoft Office and general IT literacy. • Professional telephone manner. • Excellent verbal and written communication skills. • Strong attention to detail and accuracy. • Ability to organise, prioritise, and work independently. • Ability to work effectively as part of a team and under pressure.

Benefits

• Competitive PAYE salary • 20 days’ holiday plus statutory bank holidays • Pension scheme • Cycle to work scheme • Opportunities for career progression

Job Title: Motor Claims Handler – Job Description Location: Dunstable, Bedfordshire Hours: 9am – 5pm Overview This role involves providing first-line support for motor claims, managing the full claims process for vehicle accidents, and acting as a key communication point between insurers, third parties and drivers. Key Responsibilities

• Prepare, review and process accident claim forms and supporting documentation. • Investigate accident circumstances to determine liability. • Manage first notification of loss (FNOL) and oversee both fault and non-fault claims through to

completion. • Raise invoices for non-fault claims and process payments for accepted liability on fault claims. • Maintain daily communication with insurers, solicitors and internal teams regarding ongoing cases. • Oversee claims involving intervention services and liaise with relevant suppliers. • Arrange independent damage assessments for insurance purposes. • Input and maintain accurate claims information on internal systems. • Liaise with multiple sites to obtain outstanding accident forms, photographs and any required

documents. • Negotiate claim settlement figures to achieve the best possible outcome. • Compile and present regular claims reports for management review (e.g., weekly accident summaries). • Respond to calls from drivers regarding accidents, claims progress and potential excess charges. • Operate the 24-hour accident line during office hours. • Manage and respond to written correspondence relating to road traffic accident claims.

What We’re Looking For

• Cert CII qualification (or working towards it) preferred. • Previous experience in motor claims handling is desirable. • Strong organisational and time-management abilities. • High attention to detail. • Ability to multitask and manage a heavy workload. • Commitment to delivering high-quality work. • Flexible and adaptable approach. • Strong interpersonal and communication skills. • Ability to work independently and remain motivated. • Capable of working to tight deadlines and remaining calm under pressure.

What’s on Offer

• Competitive PAYE salary • 20 days’ holiday plus statutory bank holidays • Pension scheme • Cycle to work scheme • Opportunities for career progression

Plant Machinery Parts Sales Supervisor – Dunstable

Salary: £32,000–£42,000 (DOE)

Hours: Monday–Friday

Progression Available

A well-established civil engineering plant business in Dunstable is seeking an experienced Parts Sales

Supervisor to oversee all commercial parts activity within the plant office. This role is ideal for someone

who understands plant machinery, knows how to buy parts competitively, and can generate profitable

resale revenue.

Key Responsibilities:

• Control all commercial sales revenue related to plant machinery parts

• Source, purchase and price parts to maximise margin and profitability

• Supervise and support 1–2 team members within the plant office

• Ensure efficient parts supply for internal and external customers

• Maintain accurate records, pricing, and stock/reorder levels

• Liaise with suppliers, negotiate pricing and manage relationships

• Support the wider plant and commercial team to meet business targets

• Work calmly under pressure and maintain a strong, steady approach

Candidate Requirements:

• Experience in plant machinery, construction equipment or related sectors

• Strong commercial understanding of parts buying and resale margins

• Supervisory or team-leader experience (even small teams acceptable)

• IT literate with ability to use ordering systems, Excel and general admin tools

• Confident communicator with resilience – doesn’t stress easily or get flustered

• Positive, solutions-focused attitude with desire to progress

Package:

• £32k–£35k base as standard

• Up to £42k considered for exceptional experience

• Monday–Friday, stable long-term opportunity

• Real progression in a growing commercial unit

Overview
Our client is a SME now growing and looking for an accomplished Estimator with extensive experience in aluminium, uPVC, timber, and composite window and door systems including aluminium glazing systems, curtain walling, windows, and doors.
Responsible for producing concise and competitive quotations, this candidate manages the full tender process through to successful contract award. Recognised for strong communication, organisation, and leadership, they ensure tenders are accurately costed, delivered on time, and consistently followed up to secure new business.
Highly skilled across both residential new-build and commercial façade sectors, with in-depth knowledge of estimating, procurement, value engineering, and compliance with Part L and current building regulations.
Known for their professionalism, technical understanding, and commercial awareness, they must maintain strong relationships with clients, suppliers, and internal teams.

Responsibilities

• Extensive experience in estimating, supply, and installation of uPVC, aluminium, timber, and composite window and door systems

• Proven background in pricing and managing full plot packs for new-build housing and low-rise apartment schemes

• Skilled in the manufacture, supply, and specification of recycled PVC-U cavity closers for residential construction

• Competent in designing and pricing roof lanterns, skylights, and roof glazing elements

• Strong understanding of cavity closure systems for both masonry and timber-frame applications

• Expertise in the fabrication and installation of high-performance, thermally efficient fenestration systems

• Experienced in coordinating with national housebuilders, developers, and principal contractors

• Proficient in reading, interpreting, and pricing from architectural and structural drawings

• Advanced user of estimating and technical pricing software packages

• Adept at preparing detailed and accurate quotations for both standard and bespoke projects

• Confident in managing the end-to-end estimating process, from tender receipt to order conversion

• Skilled in reviewing tender enquiries for suitability, technical accuracy, and commercial viability

• Strong negotiation skills, ensuring competitive terms and profitable outcomes

• Experienced in managing estimating pipelines to maintain consistent workflow and enquiry levels

• Proven track record of securing new business and maintaining strong client relationships

• Capable of setting up and maintaining cost schedules across multiple projects and product lines

• Thorough knowledge of Part L building regulations and current energy efficiency standards

• Effective at value engineering to achieve design intent within project budget

• Skilled in supplier liaison for procurement of uPVC, aluminium, timber, and composite materials

• Experience in overseeing estimating teams, delegating workloads, and ensuring quality control

• Strong understanding of thermal performance, U-values, and compliance requirements

• Skilled in take-offs, material schedules, and cost analysis for fenestration products

• Ability to assess project risks and identify cost-saving opportunities at tender stage

• Well-versed in managing projects for national housebuilders and regional developers

• Experience in both supply-only and supply-and-install contract formats

• Comprehensive understanding of installation logistics and sequencing on new-build plots

Must Be / Have

• Confident communicator with clients, design teams, and supply chain partners

• Ability to manage multiple concurrent tenders while meeting strict deadlines

• Strong commercial acumen and awareness of market pricing trends in fenestration

• Experienced in technical submissions, specification compliance, and pre-start documentation

• Familiar with Constructionline, CHAS, and FENSA compliance processes

• Demonstrated success in mentoring junior estimators and supporting team development

• Highly organised with a methodical approach to document control and estimate tracking

• Reputation for delivering accurate, timely, and competitive quotations that convert to repeat business

Job Title: Window, Door & Curtain Wall Designer

Location: Dudley, West Midlands - Office-based (due to close collaboration with the factory)

Employment Type: Full-time

About the Role

We are seeking an experienced Aluminium Window, Door & Curtain Wall Designer to join our team.

This is a hands-on technical role working closely with our factory and subcontract design partner to

deliver high-quality façade solutions from design stage through to fabrication and production.

You will play a key role in turning concept and tender information into fully detailed construction and

fabrication drawings, ensuring accuracy and buildability throughout the process.

Key Responsibilities

• Work alongside our subcontract designer to develop drawings to construction-issue standard

• Produce detailed fabrication drawings for aluminium windows, doors and curtain wall systems

• Collaborate on system design, technical detailing, interfaces and setting out

• Liaise daily with the factory team to ensure smooth manufacturing and resolve technical queries

• Order project-specific materials (glass, panels, hardware, accessories etc.)

• Review drawings and specifications, ensuring compliance with system and project requirements

• Support installation planning and resolve site-based technical queries if required

Requirements

• Proven technical experience in the aluminium fenestration sector (windows, doors & curtain

walling)

• Strong understanding of system profiles, manufacturing processes and installation methods

• Ability to produce accurate fabrication drawings and technical details

• Proficiency in industry CAD/design software (e.g., AutoCAD, LogiKal or similar)

• Excellent attention to detail and strong problem-solving skills

• Effective communication and teamwork abilities

• Ability to work full-time from our office to remain closely involved with the factory production

process

What We Offer

• Opportunity to work on varied and technically challenging projects

• Stable, supportive working environment

• Professional growth and development within a specialist business

Our client, a busy and fast-paced telecoms support business, is looking for a reliable and detail-oriented Office

Assistant to support with day-to-day admin tasks, job invoicing, and estimate updates. This is a varied role

working closely with the scheduling and operations teams to help keep jobs moving smoothly through the

system.

The role is based in an office on an active industrial site. While the environment is a little rough around the edges,

the team is friendly, hard-working, and focused on getting the job done — it's very much a practical, no-frills

setting.

Key Responsibilities:

• Raise and update estimates for service and installation jobs

• Generate and issue invoices for completed works

• Close down jobs in the system, ensuring all information is accurate and up to date

• Check that job charges are correctly reflected in both estimates and final invoices

• Assist with general administrative tasks, including data entry and document updates

• Provide ad hoc support to the wider office and scheduling teams as needed

The Ideal Candidate:

• Previous experience in an office or admin support role

• Confident using spreadsheets, email, and internal systems (training provided)

• Detail-focused with a methodical approach to updating estimates and invoices

• Organised, responsive, and able to juggle multiple admin tasks

• A practical team player who’s happy to work in a hands-on, industrial environment

• Clear and professional communicator

Job Title: Installations Manager

Location: Covering Welling Garden City, Wellingborough & Greenwich

Hours: Monday – Friday | 8:00am – 3:30pm (approx.) Full-time | Field-based

Company Van Provided (Caddy-size)

About the Role

We are looking for an experienced and organised Installations Manager to oversee refurbishment

installation projects across multiple sites, including Welling Garden City, Wellingborough and

Greenwich.

You will manage and support 4–5 two-man installation teams, ensuring work is delivered efficiently,

safely, and to a high standard. The role involves visiting sites, planning installation schedules, liaising

with clients and internal teams, and ensuring smooth delivery of all projects.

This is a hands-on role for someone who enjoys being on site, problem-solving, and managing people and

performance.

Key Responsibilities

• Oversee daily operations of 4–5 two-man installation teams

• Manage refurbishment installation schedules and site visits

• Ensure high-quality installation standards are maintained

• Liaise with customers, site contacts and internal departments

• Monitor progress and resolve on-site issues promptly

• Conduct quality checks and ensure health & safety compliance

• Plan workloads, materials, and access requirements

• Provide support, guidance and leadership to installation teams

What We’re Looking For

• Experience managing installation or fitting teams (refurbishment or construction preferred)

• Strong site-coordination and scheduling skills

• Good communication and problem-solving abilities

• Calm, organised and proactive approach

• Ability to manage multiple sites and teams

• Full UK driving licence (van provided)

What’s on Offer

• Caddy-style company van

• Monday–Friday hours (approx. 8am – 3:30pm)

• Stable role managing established fitting teams

Working Hours

• Monday to Friday

• Approx. 8:00am – 3:30pm

Job Title: Installations Coordinator / Tenant Liaison Manager

Location: South Benfleet, Essex

Hours: Full-time | 8:00am – 5:00pm

Office-based with occasional site visits

About the Role

We are seeking a professional and organised Installations Coordinator to support our installation team

working on social housing contracts across the South East.

This role is ideal for someone calm under pressure, and confident communicating with residents,

installation teams, and site management. You will be the central point of contact ensuring installation

appointments are scheduled, queries are answered, and communication runs smoothly between all parties.

You will work closely with tenants, fitters, and contract managers to ensure works are completed

efficiently and to a high standard.

Key Responsibilities

• Liaise with social housing tenants to book installation appointments

• Coordinate daily schedules and updates for fitters via SharePoint

• Communicate with contract managers regarding access, updates, and issues

• Handle inbound calls from tenants regarding appointments and installation queries

• Attend sites when needed to resolve access or communication problems

• Maintain accurate appointment tracking and progress updates

• Ensure all stakeholders are kept informed of appointment times and changes

• Provide a calm, supportive and professional service at all times

What We’re Looking For

• Strong customer communication skills — professional, calm and empathetic

• Excellent organisational and IT skills (SharePoint experience a plus)

• Ability to prioritise and handle multiple tasks confidently

• Experience in social housing, installations, fenestration, or construction preferred

• Understanding of Kömmerling or similar glazing systems beneficial (training available)

• UK driving licence (for occasional site visits)

Hours & Terms

• Monday to Friday, 8:00am – 5:00pm

• Occasional site travel required

Why Join Us?

• Opportunity to work on meaningful social housing projects

• Supportive team environment with development potential

• Varied role with a mix of office work and external liaison

• Work with a reputable manufacturer & installer

Job Title: General Assistant – High-End Fenestration Projects

Location: Draycott

Hours: Monday–Friday, 7:30am – 4:00pm - Full-time | On-site

About the Company

We are a specialist supplier of high-end, architecturally led glazing solutions for homeowners and

contractors working on premium residential projects.

Our team is small but we are part of a larger, well-established construction group of over 80 staff,

including joinery, plumbing and electrical divisions. This gives you the stability and support of a larger

business while working in a close-knit, specialist environment.

We have just moved into brand-new premises with a showroom and spacious parking.

The Role

We are seeking a motivated General Assistant to work directly alongside the Company Director, acting as

his right-hand person. This is a fantastic opportunity for someone early in their career who wants to gain

broad experience, develop new skills and grow with the company.

This role will be varied and hands-on. You’ll support office operations, learn the estimating and ordering

process, liaise with the workshop, and meet customers at our showroom and on site.

You will be trained across the business and given responsibility as you progress.

Key Responsibilities

• Assist with administration, document control and CRM updates

• Support with quoting and estimating (using Windowmaker software — training provided)

• Help with ordering materials, managing suppliers & logistics

• Liaise with the workshop and installation team

• Attend client appointments and showroom meetings

• Provide excellent customer service to a high-end, niche client base

• Support the Director in day-to-day operations, learning all aspects of the business

Ideal profile:

• Experience in UPVC or aluminium windows/doors

• Familiarity with fenestration software (bonus)

• Strong communication & organisational skills

• Personable, friendly, professional presence

• Hands-on attitude with willingness to get involved across the business

• Confident liaising with high-value clients

• Full UK driving licence (to attend customer visits)

Please note:

We are not seeking candidates from the steel window sector — we want someone we can cross-train

from UPVC/Aluminium backgrounds.