Job Title: Commercial Operations Manager For Window And Door Installations Location: Colchester Depot Purpose of the Role The Operations Manager is responsible for the day-to-day control of operational delivery for window and door installation projects. This role ensures all installations are completed safely, on time, within budget, and in full accordance with specifications, drawings, and quality standards. Key Responsibilities

• Manage the operational delivery of window and door installation projects from planning through to completion

• Coordinate site programmes, labour resources, materials, and access requirements to ensure efficient project execution

• Ensure all installations comply with technical drawings, surveys, specifications, and company standards • Oversee and enforce health & safety compliance across all sites, ensuring safe working practices at all

times • Monitor and manage site performance, productivity, and quality standards • Act as the key liaison between commercial, order processing, and site teams to ensure clear

communication and smooth project flow • Proactively identify and resolve installation issues, delays, and site constraints • Support commissioning, final sign-off, and handover processes with clients and internal teams • Prepare and submit accurate monthly valuations • Drive continuous improvement in operational processes and site delivery

Skills & Experience

• Proven experience managing window and door installation projects or similar construction-related operations

• Strong understanding of site operations, scheduling, and resource management • Sound knowledge of health & safety requirements within construction or installation environments • Ability to read and interpret technical drawings and specifications • Strong problem-solving skills with a proactive, hands-on approach • Excellent communication and coordination skills across multiple teams • Strong organisational skills with the ability to manage multiple projects simultaneously

Location Requirement This role will be based from the Colchester Depot, with regular site visits as required.

Job Title: Installations Manager

Location: South East England (site-based)

Employment Type: Full-time, Permanent

Role Overview

We are looking for an Installations Manager to oversee glazing works across multiple sites throughout the

South East. The role will primarily cover new build residential developments and social housing projects,

ensuring installations are delivered safely, on programme, to specification, and to the highest quality

standards.

This is a site-based, hands-on position, responsible for coordinating installation teams, subcontractors,

and suppliers, while acting as the main point of contact for site management and clients.

We are also happy to consider experienced Glazing Fitters looking to progress into an Installations

Manager role, with training and support provided to aid progression.

Key Responsibilities

• Oversee glazing installation works across multiple live sites

• Plan, coordinate, and supervise installation teams and subcontractors

• Ensure all works are completed safely, on time, within budget, and to specification

• Liaise with main contractors, site managers, housing associations, and clients

• Carry out site surveys, progress inspections, and quality checks

• Ensure compliance with health & safety regulations, RAMS, and company procedures

• Monitor programme schedules and proactively resolve site issues

• Coordinate materials, deliveries, and site logistics

• Maintain accurate site records, reports, and handover documentation

• Attend site meetings and contribute to project planning

• Manage snagging, remedial works, and final handover

Skills & Experience

• Experience working on new build residential and/or social housing projects

• Good understanding of site operations and construction programmes

• Ability to manage multiple sites effectively

• Strong communication and people management skills

• High standards of workmanship and attention to detail

• Confident reading drawings and specifications

• Proactive, solutions-focused approach

• Experienced Glazing Fitters with strong site knowledge and leadership potential are encouraged to

apply

What We Offer

• Competitive salary, dependent on experience

• Ongoing work across the South East

• Opportunity to work on large-scale residential and social housing projects

• Supportive and established team environment

• Training and development for those progressing into management

Job Title: Trade Customer Service Assistant

Location: Chigwell, Essex

Hours: Monday – Friday 7am – 5pm

Job Overview

We are seeking a motivated, reliable, and experienced Trade Customer Service Assistant to join a fast-paced and busy working

environment. The successful candidate will have strong customer service experience and, ideally, a good understanding of the

window and door industry.

This role is central to the day-to-day operation of the business, acting as a key point of contact for trade customers and

supporting internal teams to ensure orders, deliveries, and customer enquiries are handled efficiently and professionally. The

ideal candidate will be organised, proactive, and comfortable managing multiple tasks while maintaining a high standard of

customer care.

Proven customer service experience is essential for this role.

Key Responsibilities

Customer Service & Communication

• Provide a high level of customer service to trade customers via phone, email, and in person

• Act as a primary point of contact for customer enquiries, ensuring timely and accurate responses

• Build and maintain positive working relationships with customers through clear and professional communication

Quotations & Orders

• Handle customer enquiries relating to quotations, pricing, and product availability

• Process customer orders accurately and efficiently

• Respond to customer enquiries regarding order status, lead times, and progress

Transport & Deliveries

• Work closely with the transport team to support customer care calls

• Assist in coordinating deliveries to ensure they run smoothly and on schedule

• Liaise with customers regarding delivery times, changes, or issues

Administration & Operations Support

• Print, prepare, and organise delivery and order paperwork

• Assist in ensuring products are ready for dispatch in line with delivery schedules

• Support general administrative duties related to customer service and logistics

Cover & Team Support

• Provide cover for delivery runs during periods of holiday or staff absence when required

• Support colleagues across departments to ensure continuity of service and smooth daily operations

Benefits

• Company pension

• On-site parking

Job Title: Regional Operations Manager

Location: Norwich, East Anglia

Salary: Up to £70,000 base + 30% bonus OTE + £8,100 car allowance + benefits

Overview

This is a senior leadership role with responsibility for a major regional operation, overseeing a high-value retail-focused

business unit with annual costs of £10–12 million and delivering £20m+ of installations each year.

The role is based at the Norwich depot, which covers the East Anglia region and is located close to Head Office. In addition,

the postholder will oversee a satellite depot in Barry Hill. This is a busy and complex region, presenting both operational and

logistical challenges, including road infrastructure constraints and limited local labour supply.

Role Purpose

The Regional Operations Manager will lead the full operational pipeline, from customer booking through to completed

installation, ensuring a right-first-time experience for every customer. You will be accountable for performance, profitability,

customer satisfaction, and team leadership across multiple locations.

This is a hands-on leadership role within a business-to-consumer environment, suited to someone with strong commercial

acumen and experience managing large, customer-facing operations rather than pure logistics.

Leadership & Team Structure

You will be supported by a strong management team and will have direct responsibility for:

• 4 Senior Managers, including:

o Customer Operations Manager

o 2 Senior Installation Managers

o Planning Manager

The wider team includes field managers, self-employed installers, warehouse supervisors, and warehouse assistants

responsible for deliveries and stock movement.

Key Responsibilities

• Full accountability for regional P&L, cost control, and commercial performance

• Recruit, develop, appraise, and retain employees in line with budget and growth plans

• Build and maintain a strong network of subcontractors to meet revenue and capacity targets

• Drive operational KPIs and implement corrective actions where required

• Ensure all installations meet product specifications, health & safety standards, and customer expectations

• Act as the senior escalation point for complex or CEO-level customer complaints

• Champion excellent customer communication and service across the region

• Work collaboratively with internal stakeholders to improve efficiency, quality, and profitability

Candidate Profile

• Proven experience leading large-scale, customer-facing operations with P&L responsibility for £15m+ turnover

• Strong commercial awareness with the ability to interpret and manage financial performance

• Track record of delivering operational improvements, efficiencies, and cost savings

• Confident leader with strong people management and stakeholder engagement skills

• Comfortable operating in a fast-paced, target-driven environment

• B2C operational experience is essential

• Industry experience is advantageous but not essential; candidates from sectors such as kitchen retail or home

improvement operations will be considered

• Knowledge of installation-led or trade-based environments is desirable

Additional Information

• This is a challenging location due to infrastructure and labour availability; a relocation package is available for the

right candidate

• Initial interviews will be conducted via Teams, with flexibility to meet off-site for candidates based further afield

• A competitive package is on offer, including salary, bonus, car allowance, and comprehensive benefits

Benefits

• £70,000 base salary + 30% bonus OTE

• £8,100 annual car allowance

• 31 days holiday (increasing with service), plus birthday off and option to buy more

• Pension with life cover and income protection

• Private healthcare and wellbeing benefits

• Discounted products and salary sacrifice schemes (pension, cycle to work, electric vehicle, additional leave)

Location: Office-based/ Hybrid

Hours: Full-time Monday to Friday

Business Development Manager

We have an exciting opportunity for a Business Development Manager to join an established sales team,

supporting growth within a fast-paced and dynamic environment. The business is a leading fabricator within the

window and door industry, known for manufacturing high-quality products that meet evolving market demands.

A diverse product portfolio serves both commercial and retail sectors, with ongoing innovation across PVC and

aluminium ranges.

The Role

We are seeking a Business Development Manager who is prepared to challenge convention and bring innovative,

creative thinking to the role, while taking ownership of implementing effective actions and strategies.

The successful candidate will be assigned a territory based on location, which may include:

• South West / Wales

• South East / London

• Midlands

You will ideally be based with easy access to major road networks such as the M5, M25, M40, M6, M1, or A14.

Key Responsibilities

• Generating sales of windows, doors, and associated components

• Driving turnover growth across the assigned territory

• Promoting product ranges to both new and existing customers

• Providing technical and marketing support to customers

• Supporting the customer service function as required

• Contributing to company-wide marketing initiatives

• Ensuring accurate and timely management reporting

• Providing technical and market insight to support product development and innovation

• Collaborating closely with colleagues and providing cover when required

• Producing market intelligence reports and sales forecasts for the territory

Skills and Experience

• Proven experience in sales development and/or account management within a similar industry (minimum

of 1 year preferred)

• Ability to influence and build confidence with customers and colleagues

• Ideally, knowledge of the building materials sector

• Experience using CRM systems

• Strong relationship-building skills

• Clear and structured reporting capability

• Excellent interpersonal and influencing skills

• Strong organisational skills with high attention to detail

• Resilient and able to remain calm under pressure

• Strategic and commercially focused mindset

• Confident user of Microsoft Office, including Outlook, Excel, and Word

Requirements

• Full UK driving licence

Benefits

• Company car

• Pension scheme

• On-site parking

• Hybrid working

• Bonus scheme

Job Title: Sales Executive – uPVC & Aluminium Windows & Doors

Location: Essex

Job Summary

We are seeking a results-driven sales professional with proven experience in uPVC and aluminium

windows and doors to generate, manage, and close business with builders and developers. The ideal

candidate will have strong industry relationships, excellent negotiation skills, and the ability to convert

project opportunities into long-term partnerships for a manufacturing setup.

Key Responsibilities

• Identify, approach, and develop business with builders, developers, contractors, and project

consultants

• Generate new leads and convert them into confirmed orders

• Conduct site visits, project meetings, and product presentations

• Understand project drawings, specifications, and client requirements

• Prepare and negotiate quotations, pricing, and contracts in coordination with internal teams

• Close sales deals and achieve monthly and quarterly targets

• Build and maintain long-term relationships with key accounts

• Coordinate with production, design, and installation teams to ensure smooth project execution

• Track sales pipeline, follow-ups, and reporting using CRM or internal systems

• Monitor market trends, competitor activity, and new project opportunities

Required Skills & Qualifications

• Proven experience in sales of uPVC and/or aluminium windows and doors

• Strong communication with builders, developers, and real estate professionals

• Excellent negotiation, communication, and closing skills

• Ability to understand technical specifications and construction drawings

• Self-motivated, target-oriented, and comfortable with field sales

• Valid driver’s license

Job Title: Junior Designer

Location: Coventry, Warwickshire

Employment Type: Full-time

About the Role

We are a specialist facade design and installation business working across residential and commercial projects

throughout the UK. As architectural facades become increasingly complex, we collaborate closely with architects,

developers and manufacturers to deliver innovative, performance-led and cost-effective facade solutions. Our

design approach combines structural engineering, building regulations and advanced modelling to support

ambitious architectural visions. We are seeking a motivated and detail-oriented Junior Designer to join our

growing design team based in Coventry. This is an excellent opportunity for a graduate or early-career designer to

gain hands-on experience within the facade and construction industry, working on a wide range of technically

challenging projects.

Key Responsibilities

• Assist in the preparation of facade design drawings, layouts and technical details

• Support the development of design solutions for facade systems and building envelopes

• Produce, update and amend drawings using CAD and other design software

• Assist with coordination between architects, engineers and contractors

• Support compliance with building regulations, standards and project specifications

• Help prepare technical documentation and design reports

• Participate in design reviews and project meetings

• Learn and apply best practice in facade performance, sustainability and buildability

Skills & Experience

Essential:

• Basic understanding of building design and construction principles

• Experience using CAD software, Revit or similar

• Strong attention to detail and organisational skills

• Good communication skills and ability to work as part of a team

• Proactive attitude and willingness to learn

Desirable:

• Interest or basic knowledge of facade systems and external building envelopes

• Awareness of building regulations and sustainability principles

• Previous experience in a design, engineering or construction environment

Job Title: Window, Door & Curtain Wall Designer

Location: Dudley, West Midlands - Office-based (due to close collaboration with the factory)

Employment Type: Full-time

About the Role

We are seeking an experienced Aluminium Window, Door & Curtain Wall Designer to join our team.

This is a hands-on technical role working closely with our factory and subcontract design partner to

deliver high-quality façade solutions from design stage through to fabrication and production.

You will play a key role in turning concept and tender information into fully detailed construction and

fabrication drawings, ensuring accuracy and buildability throughout the process.

Key Responsibilities

• Work alongside our subcontract designer to develop drawings to construction-issue standard

• Produce detailed fabrication drawings for aluminium windows, doors and curtain wall systems

• Collaborate on system design, technical detailing, interfaces and setting out

• Liaise daily with the factory team to ensure smooth manufacturing and resolve technical queries

• Order project-specific materials (glass, panels, hardware, accessories etc.)

• Review drawings and specifications, ensuring compliance with system and project requirements

• Support installation planning and resolve site-based technical queries if required

Requirements

• Proven technical experience in the aluminium fenestration sector (windows, doors & curtain

walling)

• Strong understanding of system profiles, manufacturing processes and installation methods

• Ability to produce accurate fabrication drawings and technical details

• Proficiency in industry CAD/design software (e.g., AutoCAD, LogiKal or similar)

• Excellent attention to detail and strong problem-solving skills

• Effective communication and teamwork abilities

• Ability to work full-time from our office to remain closely involved with the factory production

process

What We Offer

• Opportunity to work on varied and technically challenging projects

• Stable, supportive working environment

• Professional growth and development within a specialist business

Job Title: Installations Manager

Location: Covering Welling Garden City, Wellingborough & Greenwich

Hours: Monday – Friday | 8:00am – 3:30pm (approx.) Full-time | Field-based

Company Van Provided (Caddy-size)

About the Role

We are looking for an experienced and organised Installations Manager to oversee refurbishment

installation projects across multiple sites, including Welling Garden City, Wellingborough and

Greenwich.

You will manage and support 4–5 two-man installation teams, ensuring work is delivered efficiently,

safely, and to a high standard. The role involves visiting sites, planning installation schedules, liaising

with clients and internal teams, and ensuring smooth delivery of all projects.

This is a hands-on role for someone who enjoys being on site, problem-solving, and managing people and

performance.

Key Responsibilities

• Oversee daily operations of 4–5 two-man installation teams

• Manage refurbishment installation schedules and site visits

• Ensure high-quality installation standards are maintained

• Liaise with customers, site contacts and internal departments

• Monitor progress and resolve on-site issues promptly

• Conduct quality checks and ensure health & safety compliance

• Plan workloads, materials, and access requirements

• Provide support, guidance and leadership to installation teams

What We’re Looking For

• Experience managing installation or fitting teams (refurbishment or construction preferred)

• Strong site-coordination and scheduling skills

• Good communication and problem-solving abilities

• Calm, organised and proactive approach

• Ability to manage multiple sites and teams

• Full UK driving licence (van provided)

What’s on Offer

• Caddy-style company van

• Monday–Friday hours (approx. 8am – 3:30pm)

• Stable role managing established fitting teams

Working Hours

• Monday to Friday

• Approx. 8:00am – 3:30pm

Job Description: Surveyor Location: Margate, Kent

Role Overview

We are seeking an experienced and detail-oriented Surveyor to join our skilled team. You will play a key role in ensuring that all installations meet the highest standards by carrying out accurate site surveys, providing technical expertise, and supporting the smooth delivery of projects from design through to installation. This role is ideal for someone with strong technical knowledge of double glazing, windows, doors, and conservatories, and who takes pride in delivering precision and quality.

Key Responsibilities

• Conduct site surveys for windows, doors and conservatories. • Take precise measurements and record all technical details required for manufacture and

installation. • Identify and resolve potential technical issues before works commence. • Provide clear, accurate drawings and information to the design, production, and installation

teams. • Liaise with customers in a professional and friendly manner, ensuring they understand the

installation process. • Ensure compliance with building regulations, FENSA standards, and company quality

requirements. • Support the installation teams with technical queries. • Maintain accurate records and submit survey reports in a timely manner.

Skills & Experience

• Previous experience in surveying within the double glazing or construction industry is essential. • Excellent technical knowledge of windows, doors and conservatories. • Strong attention to detail and ability to work with precision. • Good communication and customer service skills. • Proficiency in using surveying tools and software. • Knowledge of building regulations and health & safety requirements. • Full UK driving licence.