Job Description
Job Title: Quote Processor
Location: Croydon, Greater London
About the Company
The company has extensive experience within the steel window industry and has been established since 1935. It
is a long-standing specialist partner in its field, offering expertise in steel windows as well as slim aluminium
windows and doors.
Skills
Previous experience in an office-based role within the construction industry is preferred, although general office
experience will also be considered. Full training will be provided to help the successful candidate understand the
company’s bespoke products. Strong proficiency in Excel is essential.
The role involves working with high-net-worth clients, so the ideal candidate must demonstrate excellent
interpersonal skills, maintain a professional appearance, and have a confident and friendly telephone manner.
Requirements
• Strong English and Maths skills
• A willingness to learn
• Excellent communication skills across phone, face-to-face, and email
• Highly organised with good attention to detail
• Strong customer service skills
• A team-oriented mindset
Key Responsibilities
• Receive incoming leads and prepare/send quotations
• Follow up on quotations to maximise conversion rates
• Maintain accurate records of secured projects for handover to the surveying team
• Conduct showroom visits with prospective clients
• Build and maintain strong client relationships
• Arrange meetings with potential customers
• Develop a thorough understanding of products and services to provide tailored recommendations
• Work collaboratively with team members
• Handle incoming phone enquiries
• Work 4 hours on a Saturday once every 3 weeks (time off in lieu provided the following week after the
probation period)
Benefits
• Opportunity for long-term career progression within a well-established, award-winning organisation
• Competitive salary (dependent on experience)
• Full-time position
• Free on-site parking
• Access to a company vehicle for business use
• Discretionary annual bonus scheme